Simulation Operations Specialist is responsible for managing and accurately replicating realistic simulation environments using complex high and low fidelity simulation equipment and software. Assist the simulation education specialist and facilitators in all clinical areas in running simulation activities the align with learning goals and measurable outcomes. They will be responsible for the maintenance, repairs and inventory of complex high and low fidelity simulation equipment, and appropriately partner with internal and external experts to troubleshoot and equipment or software related concerns.
Qualifications : Minimum Education
Vocational Education Technical Diploma in a Health-related field is required. Preferred Associate Degree in a health related field preferred. .
Minimum Work Experience
5 years Direct patient care experience, including using biomedical equipment (Required)
Required Licenses and Certifications
CHSOS (Preferred)
Functional Accountabilities
Simulation and Clinical Equipment
- Manages the maintenance and operations of all simulation equipment, schedules repairs and upgrades when necessary and appropriate.
- Monitors and records simulation equipment safety and performance testing and ensure proper certification.
- Troubleshoots simulation equipment and software problems. Functions as primary liaison with simulation vendors / manufacturers.
- Operates controls and programs simulators and related audio / visual equipment during scenario-based training.
- Maintain inventory of all simulation equipment, software and hardware and is responsible for preventive maintenance.
- Assists with room set up, programming and maintenance of virtual reality simulation equipment.
- Orients new simulation educators and facilitators on proper use of simulation equipment, software and hardware.
Simulation Supply and Inventory Management
Establishes sustainable inventory management process for all simulation related equipment and supplies.Maintains inventory par levels for medical and sample pharmacological, simulation supplies and materialsProvides recommendations on purchasing new equipment, software and hardware to Program Director.Coordinates procurement of required supplies using cost containment strategies.Clinical Knowledge
Demonstrates clinical knowledge, including terminology and procedures routinely used in scenario-based simulation.Effectively communicates with simulation team members and clinical staff to ensure scenario based simulation activities are setup / designed and delivered to align with learning outcomesMaintain confidentiality of all participants during simulation activites.Report any concerns or issues to responsible RN.Active in personal educational development.Assist with special projects or initiatives as needed.Customer Service
Demonstrates a high level of interprofessional communication skills and ability to work effectively within and across variable teams.Maintains confidentiality of participants during simulation activities.Escalates any concerns or issues to Program Manager / Director.Demonstrates compassion, connection and commitment in all interactions.Willingly provides assistance and tutorials to educate on proper use simulation equipment, software and hardwareProfessional Development
Actively engages in professional development through conference and seminar attendanceSeeks professional certification if not currently certifiedMaintain working knowledge of simulation equipment and continuously seeks new knowledgeOrganizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment / Identification
Anticipate and responds to customer needs; follows up until needs are metTeamwork / Communication
Demonstrate collaborative and respectful behaviorPartner with all team members to achieve goalsReceptive to others' ideas and opinionsPerformance Improvement / Problem-solving
Contribute to a positive work environmentDemonstrate flexibility and willingness to changeIdentify opportunities to improve clinical and administrative processesMake appropriate decisions, using sound judgmentCost Management / Financial Responsibility
Use resources efficientlySearch for less costly ways of doing thingsSafety
Speak up when team members appear to exhibit unsafe behavior or performanceContinuously validate and verify information needed for decision making or documentationStop in the face of uncertainty and takes time to resolve the situationDemonstrate accurate, clear and timely verbal and written communicationActively promote safety for patients, families, visitors and co-workersAttend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
