What are the responsibilities and job description for the Employee Mental Health Specialist position at Children's National Medical Center?
Minimum Education
Master's Degree In counseling, social work, psychology, or related degree (Required) Or
Minimum Work Experience
3 years post graduate experience (Required)
Required Licenses
Independent Social Worker Must be licensed in the District of Columbia at minimum at the
LICSW-level (Required)
Or Psychologist Licensed in Washington, DC. (Required)
Or Licensed Professional Counselor (Required)
Required Skills/Knowledge
Skilled in providing evidence-based treatments for individuals and groups (e.g., CBT, DBT, EFT, Mindfulness-based therapy, etc.)
Experienced in tracking mental health improvement and outcomes
Demonstrated ability to create new programs and interventions based on population mental health needs, preferably for hospital staff
Demonstrated understanding of social determinants of health (SDOH) and knowledge of community resources
Independent, open-minded, non-judgmental, compassionate, flexible
Excellent interpersonal skills (communication and listening)
Passionate about improving the mental wellbeing of healthcare workers and reducing the stigma of accessing mental health resources
Required Licenses and Certifications
Independent Social Worker Must be licensed in the District of Columbia at minimum at the LICSW-level. (Required) Or
Psychologist Licensed in Washington, DC. (Required) Or
Licensed Professional Counselor (Required)
Functional Accountabilities
Mental Health Support
- Provide crisis intervention tools and resources for employees in immediate mental health distress while maintaining confidentiality and privacy at all times.
- Provide input on strategy for 24/7 mental health crises management across all locations.
- Work to reduce the stigmas of accessing mental health services throughout the clinical and non-clinical employees at CNH by building rapport and trusting relationships with managers and front-line caregivers.
- Round on units to determine in-the-moment needs for mental and emotional support and deliver appropriate support interventions.
- Provide proactive mental health training and education including coping with grief and loss, reacting to trauma, windows of tolerance, how to decompress on the job, etc.
- Provide evidence-based tools to teams who have experienced a trauma at work in a group setting.
- Educate employees requiring specialized behavioral health treatment on how to access available resources and follow up as needed.
- Facilitate employee support groups.
- Employ evidence-based outcome tracking and timely data reporting as requested.
- Serve as mental health subject matter expert for employee-related organizational procedures and workgroups (fitness for duty, ADA).
- Comply with relevant employer policies (such as safety, vaccinations, and infections disease protocols).
Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification
- Anticipate and responds to customer needs; follows up until needs are met
Teamwork/Communication
- Demonstrate collaborative and respectful behavior
- Partner with all team members to achieve goals
- Receptive to others' ideas and opinions
Performance Improvement/Problem-solving
- Contribute to a positive work environment
- Demonstrate flexibility and willingness to change
- Identify opportunities to improve clinical and administrative processes
- Make appropriate decisions, using sound judgment
Cost Management/Financial Responsibility
- Use resources efficiently
- Search for less costly ways of doing things
Safety
- Speak up when team members appear to exhibit unsafe behavior or performance
- Continuously validate and verify information needed for decision making or documentation
- Stop in the face of uncertainty and takes time to resolve the situation
- Demonstrate accurate, clear and timely verbal and written communication
- Actively promote safety for patients, families, visitors and co-workers
- Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
