Instructional Designer

Partner with internal and external stakeholders and physicians to assess learning needs and recommend appropriate technology-based and blended solutions. Design and develop technology based learning modules and paper-based instructional materials. Establish guidelines and standards for online course development. Minimum Education Bachelor's Degree Concentration in instructional design, education or related field (Required) Minimum Work Experience 5 years Instructional design experience (including full project life cycle; assessment, strategy, design, programming, testing & launch). (Required) Required Skills/Knowledge Competent in oral and written communications. Effective leadership and interpersonal skills. In-depth, hands-on knowledge of authoring technologies, intranet design tools and multimedia applications including Adobe Captivate, Flash, Dreamweaver, Photoshop, Illustrator , Soft Chalk, SharePoint and Snag IT. Knowledge of adult learning theory and key instructional design methodologies. Ability to use the A.D.D.I.E. model to create learning solutions. Experience administering Learning Management Systems (LMS) and technical knowledge and skills a plus, including research skills. Strong conceptual thinking; ability to take raw content and create curriculum that supports delivering an engaging learning experience. Functional AccountabilitiesRecommend Technology Based Solutions

• Consult and interact with subject matter experts and stakeholders to assess technology needs.

• Demonstrate problem solving and analytical skills in working with all stakeholders.

• Collaborate to develop project goals, train objectives and measurement by analyzing needs and proposing multiple solutions.

• Share expertise and provide support to multiple stakeholders regarding web-based learning projects.

Design, develop and implement ongoing enterprise level technology based training solutions

• Work collaboratively with internal/external stakeholders to create high quality digital media, which can be delivered through internal and external learning management systems, including mobile devices, blended learning modules, and other media.

• Manage the implementation of projects including work plans, scheduling resources, data collection, interfaces, training, testing and software documentation; supervise all phases of assigned projects.

• Distribute resources across multiple programs based on the prioritization and capacity planning process.

• Manage priorities, workflow, and multiple projects simultaneously; maintain control over quality , cost, and schedule.

• Provide support for software maintenance including instruction, testing and training for new and existing departmental systems; Responsible for coordinating a maintenance schedule for all e-learning.

• Manage education and training processes & activities to foster learning using strategies that engage learners in critical inquiry, critical thinking and problem solving and develop competence in learners.

Evaluation and Measurement

• Work with Vice Chair for Medical Education to evaluate program initiatives for effectiveness, feasibility and cost.

• Work with Vice Chair for Medical Education to develop, implement and evaluate projects and performance standards to achieve blended learning technology throughout the institution.

• Ensure whenever possible, evaluation and metrics used to demonstrate quality improvement and Return On Investment (ROI) through direct revenue stream or operational savings.

• Evaluate customer service response.

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Organizational AccountabilitiesResearch and Education

• Assist Vice Chair for Medical Education in writing grants related to instructional design projects.

• Assist in writing results of instructional design and technology research projects.

• Educate staff in basics of instructional design.

• Mentor staff developing simple e-learning technology projects.

Organizational Commitment/Identification

• Partner in the mission and upholds the core principles of the organization

• Committed to diversity and recognizes value of cultural ethnic differences

• Demonstrate personal and professional integrity

• Maintain confidentiality at all times

Customer Service

• Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others’ ideas and opinions

Performance Improvement/Problem-solving

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

• Use resources efficiently

• Search for less costly ways of doing things

Organizational Accountabilities (Staff) Organizational Commitment/Identification Teamwork/Communication Performance Improvement/Problem-solving Cost Management/Financial Responsibility Safety