What are the responsibilities and job description for the Program Associate - Full time -DC - Shaw Metro position at Children's National Medical Center?
Description Performs administrative and secretarial responsibilities to support the manager and other staff members in a challenging and fast-paced work environment. Performs duties of a confidential nature. Works under general guidance and supervision. Responsibilities may include communication and coordination with all levels of internal and external customers, receiving and screening calls, correspondence and/or visitors, making travel and meeting arrangements, preparing correspondence, documents and reports as needed.
Qualifications Minimum Education
High School Diploma or GED (Required)
Minimum Work Experience
1 year Related experience (Required)
Required Skills/Knowledge
Excellent analytical skills
Demonstrated proficiency using Microsoft Office including Excel
Excellent written and verbal communication skills
Strong organizational skills.
Functional Accountabilities
Administrative Support
Organizational Accountabilities
Program Knowledge
Organizational Commitment/Identification
Teamwork/Communication
Performance Improvement/Problem-solving
Cost Management/Financial Responsibility
Safety
High School Diploma or GED (Required)
Minimum Work Experience
1 year Related experience (Required)
Required Skills/Knowledge
Excellent analytical skills
Demonstrated proficiency using Microsoft Office including Excel
Excellent written and verbal communication skills
Strong organizational skills.
Functional Accountabilities
Administrative Support
- Manage day-to-day administrative functions for designated Program such as organizing and maintaining department files and records, performing complex clerical duties and analytics, supply and equipment orders, etc.
- Assist with all levels of internal and external customers, receive and screen calls, correspondence and/or visitors, make travel and meeting arrangements as needed.
- Serve as a communication link to other CNHS departments, (e.g. coordinate and schedule office appointments, meeting and conferences, etc.).
- Independently research, develop, and compose presentation materials and speeches in a variety of settings.
- Identify and understand issues, problems, and opportunities; determine potential courses of action and develop appropriate solutions
- Routinely coordinate and facilitate solutions with internal and external organizations and constituents.
- Maintain designated Program finances such as government reports, charge sheets, and contact with charge entry professionals, etc.
- Speak up when team members appear to exhibit unsafe behavior or performance
- Continuously validate and verify information needed for decision making or documentation
- Stop in the face of uncertainty and takes time to resolve the situation
- Demonstrate accurate, clear and timely verbal and written communication
- Actively promote safety for patients, families, visitors and co-workers
- Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
Organizational Accountabilities
Program Knowledge
- Apply substantive knowledge in order to assist and represent manager thoroughly in the scope, diversity, and complexity of all program operations and organizational commitments.
- Demonstrate and apply knowledge of nuances, appropriate protocol, and specific preferences of manager and constituents while performing administrative support tasks.
- Maintain understanding and awareness of program services, policies, procedures, laws, rules, and regulations.
- Explain and interpret program information to clients/customers and staff.
- Partner in the mission and upholds the core principles of the organization
- Committed to diversity and recognizes value of cultural ethnic differences
- Demonstrate personal and professional integrity
- Maintain confidentiality at all times
- Anticipate and responds to customer needs; follows up until needs are met
- Demonstrate collaborative and respectful behavior
- Partner with all team members to achieve goals
- Receptive to others' ideas and opinions
- Contribute to a positive work environment
- Demonstrate flexibility and willingness to change
- Identify opportunities to improve clinical and administrative processes
- Make appropriate decisions, using sound judgment
- Use resources efficiently
- Search for less costly ways of doing things
Organizational Commitment/Identification
- Anticipate and responds to customer needs; follows up until needs are met
Teamwork/Communication
- Demonstrate collaborative and respectful behavior
- Partner with all team members to achieve goals
- Receptive to others' ideas and opinions
Performance Improvement/Problem-solving
- Contribute to a positive work environment
- Demonstrate flexibility and willingness to change
- Identify opportunities to improve clinical and administrative processes
- Make appropriate decisions, using sound judgment
Cost Management/Financial Responsibility
- Use resources efficiently
- Search for less costly ways of doing things
Safety
- Speak up when team members appear to exhibit unsafe behavior or performance
- Continuously validate and verify information needed for decision making or documentation
- Stop in the face of uncertainty and takes time to resolve the situation
- Demonstrate accurate, clear and timely verbal and written communication
- Actively promote safety for patients, families, visitors and co-workers
- Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
Primary Location: District of Columbia-Washington
Work Locations:
CN Hospital (Main Campus)
111 Michigan Avenue NW
Washington 20010
Job: Non-Clinical Professional
Organization: Goldberg Cntr Cmnty Ped Hlth
Position Status: R (Regular) - FT - Full-Time
Shift: Day
Work Schedule: Monday to Friday 9 am to 5 PM.
Job Posting: Feb 4, 2025, 2:58:55 PM
Full-Time Salary Range: 48588.8 - 80974.4
Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
