Family Support Worker - IL

MISSION STATEMENT

The Children’s Network of Southwest Florida is committed to working with the community to protect children and preserve families.

General Purpose of Job

Support clients engaged in the dependency system. Work in conjuncture with the independent living case management staff to support client progress in the independent living programs.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities

• Support clients in their efforts to complete all independent living related tasks
• Act as a resource to youth and young adults as they engage the community for formal and informal supports
• Arrange for and/or provide transportation of young adults as needed
• Participate in staffings and court hearings as needed
• Participate in the quality improvement process
• Adherence of all data collection into automated systems including FSFN
• Document scanning and data entry into appropriate systems including FSFN and ASK
• Provide appropriate modeling techniques, education, and other supportive services as delineated in service plan
• Assist Case Manager or Counselor in providing case management support services (i.e., information, assessments, referral and linkages
• Monitor quality of care by complying with contract requirements for contacting clients by phone, by letter, and/or by conducting home/residential visits.
• Facilitate or co-lead independent living life skills training in both a group and individual setting.
• Other duties may be assigned, and special projects may be requested

Working Hours

CNSWFL’s work week is Monday through Friday, 40 hours per week. Your supervisor will advise you of your work hours; however, business office hours are 8:00 am to 5:00 pm.

Travel

Travel in and outside of Circuit 20 (Lee, Charlotte, Collier and Hendry/Glades counties) is required.

Training

All employees must complete fifteen (15) hours of on-line or classroom Training on an annual basis. If the employee is a Certified Child Welfare Professional, Training hours must total twenty (20) annually.

Supervisory Responsibilities

This position does not have supervisory responsibilities.

Education and Experience

• High school diploma or general education degree (GED) required, A.A. degree preferred
• A minimum one (1) year of child welfare or family support related experience preferred
• Must have a working knowledge of community services and resources in our local five (5) county area
• Strong organizational skills and problem-solving abilities is a must
• Ability to establish and maintain positive working relationships is also a must

Skills and Abilities

Must be able to operate standard modern office machinery, including fax, telephone, calculator, computer, scanner, printer, copier, and mail machine. Minimum typing speed of 50 wpm; excellent word processing skills. Must be competent with Microsoft Office Suite programs, including Word, Excel, Power Point, and Outlook. Must be competent with basic e-mail protocol and procedures including sending, receiving, replying, attachments, and meeting scheduling; excellent written and oral communication skills; effective listening skills; self-motivated; ability to manage various work assignments simultaneously; ability to work as a team member, and the ability to work in a multi-cultural environment. Must abide by the highest standards of confidentiality.

pre-employment requirements

Certificates, License, Registrations, backgrounds, drug screens, Etc.

• Valid driver’s license, clean driver’s license check, and proof of insurance is required
• No special certification or registration is required for this position
• Criminal background screening (Fingerprinting~ Local Law Enforcement /FBI / FDLE, and Abuse Registry)
• Drug Screening is a requirement
• Children’s Network participates in E-Verify

Other Requirements

Language Skills

Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top managers, public groups, and/or boards of directors.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job requires the ability to sit for extended periods; walk; stand; use hands to finger, handle or feel; reach with hands and arms; stoop, kneel or crouch; talk and hear. This job requires visual acuity sufficient to read and to operate standard modern office machines. The employee must occasionally lift and/or move up to 25 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is administrative work in an indoor office environment with a moderate noise level (business machines, printers, computers, telephones).

ADA: Children’s Network of Southwest Florida, LLC will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

EEO: Children’s Network of Southwest Florida, LLC does not discriminate based on race, national origin, gender, religion, veteran status, or disability in employment, in provision of services, or in access to programs.

Children’s Network of Southwest Florida, LLC is a Drug-Free Workplace.

I certify that the statements above to the best of my knowledge accurately describe the duties performed and agree that I am qualified in education and skill to meet the requirements of the position. If the employee does not agree, indicate here:

• High school diploma or general education degree (GED) required, A.A. degree preferred
• A minimum one (1) year of child welfare or family support related experience preferred
• Must have a working knowledge of community services and resources in our local five (5) county area
• Strong organizational skills and problem-solving abilities is a must
• Ability to establish and maintain positive working relationships is also a must