What are the responsibilities and job description for the Patient Registration Representative position at Children's of Alabama?
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Job Summary
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Responsible for performing multiple customer-focused Access Center tasks (pre-registration verification, pre-admission, limited financial counseling, scheduling and follow up appointments, co-pay collection, collaborate with bed placement coordinators, order entry, account verification and updates, urgent registrations). Responsible for working collaboratively in a multidisciplinary clinical setting. Must be flexible and willing to work in different physical locations and roles as needed to meet customer needs. Expected to report as needed during periods of inclement weather, disasters, and state’s of emergency.
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Education
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High School Diploma or equivalent required. Prefer some college coursework in Business Administration; Allied Health or related area.
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Experience
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One or more years of healthcare/office experience or an equivalent combination of education and experience preferred. Excellent customer service skills are a must. Experience/knowledge of pre-registration, registration, insurance verification, medical terminology, and ICD 10 coding terminology a plus.
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Licensures, Certifications, and/or Registries
