What are the responsibilities and job description for the Director of Clinical Services position at Children's Place Association?
Job Description
Job Title : Director of Clinical Services
Department : Administration
Reports To : CEO
FLSA Status : Fulltime / Exempt
SUMMARY
The Director of Clinical Services is a member of the Executive Leadership Team and has primary responsibility for the day-to-day management and operations of CPA's clinical programs, both those that are provided via direct service and those provided via partner channels. The Director will provide administrative and clinical supervision to program staff and partners to ensure services are delivered according to local, state, and federal laws, in compliance with contractual requirements, and in fidelity to CPA's model. The Director is responsible for ensuring the quality of care for all behavioral health clients. To that end, this position leads the Child & Family Support Services Team and works across program departments to evaluate and enhance current clinical services, to expand and promote services, and to catalyze opportunities in the behavioral health space to position Children's Place Association as a thought partner and leader in community centric mental health equity. The Director of Clinical Services takes the lead in developing the agency's clinical policies to ensure consistency in service quality, and sets and pursues high standards for excellence to meet or exceed accreditation and licensing requirements.
ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned) :
CFSS Program Design, Accountability, Management, and Training
- Leads the Child & Family Support Services (CFSS) team that consists of the Supportive Housing Program Supervisor, Family Case Manager, and Medical Case Manager.
- Ensures adequate progress toward annual program targets as defined by the annual work plan, strategic plan, and contractual agreements.
- Partners with the Housing Program Supervisor to build and maintain a robust wraparound transitional housing service model.
- Partners with the Medical Case Manager to evaluate and strengthen the medical case management function, with the ambition to grow this function.
- Conceptualizes new programs and services as appropriate to address emerging client needs, maximize opportunities and adapt to changing conditions.
- Acts as Co-Chair of the Housing / Intake Committee. Deploys best practices to assess and recommend clients for placement.
- Evaluates individual and team performance and uses information to make necessary improvements to maximize the quality of care and staff productivity.
- Partners with staff to create and achieve comprehensive departmental goals, included but not limited to : program, fiscal, professional development, and training.
- Reviews and / or completes reports for internal and external stakeholders and funders.
Direct Service
Cross-Departmental Gatekeeping & Engagement
Assessment, Standards & Quality
EDUCATION and EXPERIENCE
STATEMENT ON WORKPLACE CULTURE
Employees shall respect the diversity of all individuals (e.g., clients, co-workers, stakeholders) and refrain from any form of discrimination and / or harassment based on religious, marital, ethnic, racial, gender, age, sexual orientation or other differences. Children's Place Association strives to cultivate a work environment that honors the voices and lived experiences of every member of the staff. Therefore, all employees share the responsibility of creating and cultivating a welcoming and supportive work environment.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit. The employee is also frequently required to stand, walk; talk and hear. The employee must occasionally lift and / or move up to 25 pounds. Specific vision requirements for this job include close vision, distance vision, and color vision.
Pay Range : $71,000 - $78,000 per year
Salary : $71,000 - $78,000
