What are the responsibilities and job description for the Caseworker position at Children's Rescue Fund?
Primary Function/Purpose
The Caseworker is directly responsible for the delivery of services to help achieve the Social Services program goals. Caseworkers must have a working knowledge and understanding of the NYC DHS – Division of Family Services, Procedure No. 03-502 (Client Responsibility Procedures), New York State part 900 Regulations and be familiar with the process (es) of the New York City Department of Homeless Services (DHS), the Agency for Children Services (ACS), and other New York State/New York City Agencies providing services to and for the homeless.
Primary Responsibilities
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The Caseworker is directly responsible for the delivery of services to help achieve the Social Services program goals. Caseworkers must have a working knowledge and understanding of the NYC DHS – Division of Family Services, Procedure No. 03-502 (Client Responsibility Procedures), New York State part 900 Regulations and be familiar with the process (es) of the New York City Department of Homeless Services (DHS), the Agency for Children Services (ACS), and other New York State/New York City Agencies providing services to and for the homeless.
Primary Responsibilities
- Must fully understand and articulate at the Client Intake the NYC DHS-Division of Family Services Procedure No. 03-502, Client Responsibility Procedure.
- Must ensure that within ten (10) days of arriving at facility the client must sign the “Client Acknowledgement of Responsibility Form (CARF), which sets forth the requirements for remaining eligible for Temporary Housing Assistance (THA).
- Ensure that affected clients clearly understand that they must apply for Public Assistance within ten (10) days of arriving at facility.
- Specifically, ensure that priority assistance is given to any client as it relates to resolving “Open Public Assistance” issues.
- Maintain open dialogue with the Housing Specialist to resolve any issues, which might prevent a client from securing permanent housing.
- Follow-up with clients to ensure they are completing “Apartment Review” and/or the “Client Apartment Rejection Form”.
- Follow-up with and reinforce to clients their responsibility to “Visit/View Two (2)” apartments per week and support it with documentation to the Housing Specialist.
- Utilizing the Department of Homeless Services (DHS) - Client Assistance and Re-housing Enterprise System (CARES) complete family’s intake assessment, service plan/independent living plan, housing, next step conferences/transfers, incident reports, progress notes, etc.
- Utilizing the DHS Client Assistance and Re-housing Enterprise System (CARES),
- Review accessible information from Human Resource Administration, Administration for Children Services, Department of Probation, Department of Homeless Services, etc.
- Utilizing the DHS Client Assistance and Re-housing Enterprise System (CARES) ensure that all information is updated in system in a timely fashion as required by DHS.
- At the time of “the Client Intake”, the Caseworker is directly responsible for ensuring that the Rules and Regulations are explained and articulated in a clear, in-depth and understandable manner. As required, the Rules and Regulations are available in Spanish.
- To ensure that within ten (10) days an “Independent Living Plan” (ILP) is developed for each client. These ILP reviews are required to be held TWICE (2) a month.
- To ensure that each client receives and participates in the ongoing preparation of their need’s assessment. The specific assessment elements include, but are not limited to the following, Workshop Attendance (On-site or Off-site), Supportive Social and/or Mental Health Services, Job Training and Job Placement Services, if applicable.
- Assist clients in matters related to Public Assistance, Entitlements, and for developing a mechanism to ensure clients are accountable for meeting Internal and External responsibilities such as Appointments at Medical and Dental Offices and/or following through with education and Job Programs, to name a few.
- Assist clients in setting limits, handling complaints, and help clients achieve goals of raising self-esteem, self-control, self-sufficiency, personal worth and dignity.
- Establishing a “CONTRACT’ with his/her clients which will assure smoother relationships, allow for Crisis Intervention, and give his/her clients a clearer understanding as it relates to their personal goals.
- As Required, Caseworkers are responsible for conducting In-House Workshops and Sharing Groups.
- Caseworkers required to work evening duties once (1) a week.
- Associate degree.
- Minimum of one experience in social services, counseling, crisis intervention, family services, preventive services, or housing services.
- Experience facilitating groups for homeless adults, specializing knowledge of substance abuse issues and treatment, and family dynamics treatments is necessary.
- Excellent interpersonal and communication skills, both written and verbal. Bilingual language ability highly desirable. PC literate, with MS-Office
- May be required to work long hours and a varied schedule to meet job demands and deadlines.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Salary : $45,000
