Patient Care Coordinator

Children’s Respiratory and Critical Care Specialists, PA is in search of an experienced and enthusiastic individual to serve as an integral part of our front office team in a practice dedicated to providing exceptional pediatric patient care.

We are looking for an individual with a positive attitude and strong interpersonal skills to work as a part of our front office team. This team member would work daily to answer phone calls, schedule appointments, ensure medical records are in place, work in our EMR system, schedule patient procedures and tests, check-in patients, and communicate with families and coworkers.

As a part of our team, you will be given the opportunity to have a firsthand view of the health care system and all the components that make it run smoothly. You will work daily with nurses and providers to provide families with wonderful patient care in a friendly environment, gaining valuable medical knowledge and clinic experience along the way.

Required Qualifications:

• Must be 18 years of age
• High school diploma or equivalent
• Strong communication skills in person, by phone and via email
• Ability to learn and use computer systems including an electronic health record.

Preferred Qualifications:

• Additional post secondary education or training
• 2 years of related experience providing customer service, scheduling and managing a high volume, multi-line phone system.

Physical Demands:

• Walking, sitting, and standing; lifting not expected to exceed 25 pounds in weight. Extended time at a computer work screen and on the telephone.

Location and Parking:

• Our Minneapolis Office - 2530 Chicago Ave S, Ste 400, Minneapolis, MN 55404
• Parking or a portion of your public transportation pass is included. We offer covered ramp parking and are located on the Metro Transit Bus Line

Hours:

• This position is full time: 1.0 FTE or 40 hours per week
• The schedule is Monday to Friday working 8 hours per day. Business hours range from 7:45 am to 5:00 pm. No evenings, weekends or major holidays.
• A hybrid position is available after training is completed. Current staff share working in the office and working from home. Arrangements could be made for someone to work in the office full-time if desired. A typical week is 1 day remote and 4 days in the office.

Benefits and Compensation:

• The hourly wage for this entry level Patient Care Coordinator position ranges from $21 to $23 per hour based on experience and education.
• CRCCS offers a competitive benefits package including medical & dental benefits, paid time off, and a retirement plan with an employer match.

Start Date:

• January or February 2025

Accommodations:

• If you need accommodations during the application process, please send a message to our HR department via the really message feature.

Additional Information Added by really:

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Profit sharing

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Preferred)
• Scheduling: 1 year (Preferred)
• Managing high volume, multi-phone line: 1 year (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Minneapolis, MN 55404 (Required)

Work Location: Hybrid remote in Minneapolis, MN 55404

Salary : $21 - $23