What are the responsibilities and job description for the Clinic & Health Assistant CAC position at Children's Wisconsin?
At Children’s Wisconsin, we believe kids deserve the best.
Every child deserves a safe and loving home. When parents are unable to provide this on their own, intervention is needed to ensure these children are free of abuse and neglect.
We provide child well-being services to help children live in a safe and nurturing environment. We provide services to parents needing education and guidance to improve their parenting skills so their children can remain with them. We also provide services to children who are placed with foster families until they can return home or become part of an adoptive family.
Our experienced professionals provide the following services to families in Milwaukee County and at locations throughout Wisconsin.
Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/
Provides general support for the Child Advocacy Center. Acts as a receptionist and a resource person for the clinic. Collaborates with the CAC team and the Multidisciplinary Team (MDT) to schedule appointments based on urgency and patient service needs. Coordinates appointments with families and schedules tests as ordered by a medical provider. Performs data entry to maintain current patient records, complete referral authorizations, and complete grant reporting requirements. Performs patient care duties under the supervision of a registered nurse and/or nurse practitioner. Supports the medical provider during evaluations which includes engaging in child life activities by providing trauma informed support for children. Provides additional support in the waiting room to ensure each child receives high quality care and supervision to feel comfortable and safe.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Every child deserves a safe and loving home. When parents are unable to provide this on their own, intervention is needed to ensure these children are free of abuse and neglect.
We provide child well-being services to help children live in a safe and nurturing environment. We provide services to parents needing education and guidance to improve their parenting skills so their children can remain with them. We also provide services to children who are placed with foster families until they can return home or become part of an adoptive family.
Our experienced professionals provide the following services to families in Milwaukee County and at locations throughout Wisconsin.
- Foster Care
- Treatment Foster Care
- Adoption
- Respite Care
- Child Advocacy Centers
- Family Case Management
- Family Finding
Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/
Provides general support for the Child Advocacy Center. Acts as a receptionist and a resource person for the clinic. Collaborates with the CAC team and the Multidisciplinary Team (MDT) to schedule appointments based on urgency and patient service needs. Coordinates appointments with families and schedules tests as ordered by a medical provider. Performs data entry to maintain current patient records, complete referral authorizations, and complete grant reporting requirements. Performs patient care duties under the supervision of a registered nurse and/or nurse practitioner. Supports the medical provider during evaluations which includes engaging in child life activities by providing trauma informed support for children. Provides additional support in the waiting room to ensure each child receives high quality care and supervision to feel comfortable and safe.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
- Requires successful completion of high school education or equivalent.
- Knowledge of basic medical terminology to understand ordering procedures for various patient tests, treatments, and medications.
- Currently registered with the State of Wisconsin Registry for Nursing Assistants/Home Health Aides or equivalent. OR completion of an accredited Medical Assistant program, or LPN or other licensed health care professional with same and/or expanded scope of practice such as an EMT or Paramedic. Certified Nursing Assistant certifications are not required to be renewed after hire.
- Current CPR certification - Basic Life Support (BLS) for Healthcare Providers through American Heart or American Red Cross is required.
- Basic computer and keyboarding experience and skills.
- Experience working with families of diverse ethnic, cultural and socioeconomic backgrounds strongly preferred.
- Possess and competently demonstrates core patient care skills as outlined in the skills competency checklist. Understands role of performing delegated acts.
- Possess effective interpersonal and communication skills necessary to interact courteously and tactfully with patients, parents/families and members of the health care team.
- Possess rudimentary assessment and analytical skills in order to perform basic patient observations.
- Organizational skills necessary to perform multiple tasks including maintaining records, coordinating clinic appointments, and prioritizing other work independently.
- Ability to sit up to 75% of the time. Ability to walk and stand for up to 75% of the work time and to occasionally squat/bend/kneel, lift/carry, pull/push weights of approximately 40 lbs. May occasionally reach overhead.
- Provides services in a setting where there is potential for exposure to blood and other high risk body fluids, communicable diseases and hazardous materials, chemicals, and waste.
- Local and state travel required.
- Ongoing risk of vicarious trauma by providing services to a population that carries a high burden of injury through experiencing adversity and violence.