What are the responsibilities and job description for the Public Safety Dispatcher - Full-time, third shift position at Children's Wisconsin?
At Children's Wisconsin, we believe kids deserve the best.
Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it's like to work at Children's Wisconsin : https : / / www.instagram.com / lifeatcw /
Position Summary-
Operates access control, alarm, video surveillance, fire monitoring, two-way radio, intercom, telephone and emergency line, overhead announcement, computer assisted dispatch, computer, and other systems and devices in Security Dispatch. Responds to emergency situations by dispatching appropriate internal or external personnel. Collaborates with Hospital Operators during emergency and normal operations. Writes, prepares and maintains records, logs, instructions or other documents. Prioritizes the work of security personnel assigned as secondary operators in Security Dispatch. Performs general office tasks or other duties as assigned.
Position Requirements-
Ability to read and write in order to review and complete required forms and perform various record keeping activities at a level normally acquired through completion of high school.
Two years previous experience as a Dispatcher in Security, law enforcement or 9-1-1 operator
Strong interpersonal, written, and verbal communication skills are necessary in order to effectively interact with a variety of hospital employees and outside agencies, sometimes under potentially stressful situations.
Basic computer skills in order to utilize equipment and systems (PC software applications, Microsoft Word, Excel, Access, Computer Assisted Dispatch (CAD), Surveillance Systems,etc) at a level normally acquired through attendance at technical courses or related experience.
Analytical and multi-tasking skills necessary in order to prioritize life safety issues and assign appropriate resources in an emergency and under stressful conditions.
Physical requirements of the job are consistent with the low physical demand level. Must work varying shifts and extended hours in order to ensure staffing coverage is maintained.
Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and / or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
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