Chief Operating Officer

Purpose of this position:

This is an advanced and high-level administrative position within the organization serving in the capacity of senior administrator for all Primary/clinical services. This position is responsible for procedural and operational implementation of policies, assignments and coordinates the planning of clinical related issues. This position requires superior leadership, communication and interpersonal skills, a strong understanding of organizational cultural development and change initiative with the ability to motivate, teach and empower teams. Provides oversight to the Federally Qualified Health Clinic – Look Alike programs.

Children’s Service Center/Robinson Counseling Center for adults creates a positive working culture of Care and Commitment for employees which extends to the children & families we serve. Joining our team also means having the opportunity to Grow within the organization while having access to Flexibility with being able to join different departments to help further Individual Development. 

Employee Benefits Include:

• FREE Health Care/Medical Coverage 
• Affordable Dental, Vision & Supplementary Insurances
• FREE Life Insurance & FREE Long Term Disability
• Safe Harbor 401k with Dollar-for-Dollar Matching
• FREE Employee Assistance Programs 
• Yearly Annual Raises & Payday Flexibility - Control WHEN You Get Paid 
• Tuition Reimbursement - Advanced Degree & Development Opportunities
• Student Loan Assistance Program ($100 per month on existing student loans)
• FREE Licensure, Supervision, Trainings, CEU/CME Reimbursement & Credentialing!
• FREE Subscription to the “Calm App”
• Employee Referral Bonuses
• Flexible Holiday Time - Personal, Sick & Vacation Time Accrues at Day 1 of Employment! 
  • Additional Benefits:                                                                                              
    • Phone Plan Discounts & Online Shopping Discounts                                
    • Workplace Banking Program Benefits                                                      
    • Flexible Spending Accounts . . . .    AND MANY MORE!!

**CSC/RCC have been Voted and Certified as a “Great Place to Work” for 2024-2025!**

Qualifications:

Master’s Degree or Doctorate Degree in Social Work preferred, Psychology or related field (PhD/MBA considered).  Five to Ten years of experience in a FQHC and/or Managed Care environment (Children/family mental health).  Expert knowledge in the use of outcome management techniques and resource management. Strong communication skills along with leadership and motivational abilities. Managed diverse programs and services (Outpatient, Community-based). Managed budgets of excess of $30 Million successfully, knowledgeable of the PA service systems and HRSA regulations.   Demonstrated entrepreneurial success in expanding and growing programs and services to meet changing needs and ensure organizational sustainability. Knowledge and experience in clinical programs licensing requirements, HRSA, Joint commission, and quality assurance activities. Understanding/knowledge of productivity modeling, third party reimbursement, registration/intake/admission criteria. Knowledge and experience in Physical Health Care environment a plus.

The position requires the individual to be goal, detail, and customer service oriented.  Ability to liaison with key state and industry leaders. Ability to develop successful business models, and to coach the balance between clinical excellence and fiscal imperatives/demands.