Demo

Patient Services Representative

Childrens Dental Health
Harrisburg, PA Full Time
POSTED ON 2/13/2025
AVAILABLE BEFORE 5/4/2025

Overview

Pay : $16 - $18.15 / hour

Children's Dental Health is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients.

As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient experience from check-in to check-out. We are searching for a passionate and customer-oriented individual who thrives in a fast-paced environment and loves creating smiles.

Schedule : 7 : 45 am - 5 : 45 pm Monday - Thursday

Location : Harrisburg, PA

Responsibilities

  • Provide welcoming, prompt, and respectful customer service patients and families upon arrival and dismissal.
  • Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized
  • Filing and scanning medical documents and office forms as directed
  • Verifying all patient demographic, health, pharmacy, and insurance information

Schedule and confirm patient appointments

  • Cleaning the front office work area and other maintenance assignments as directed
  • Qualifications

  • Motivated and willing to learn on the job
  • Experience working in the front desk area of a medical / dental practice preferred
  • Strong customer service skills; ability to communicate well
  • Demonstrated desire to work with children in a pediatric setting
  • Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines
  • What We Offer

    We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here's what we provide :

  • Medical and Vision Insurance : You're eligible starting the first month after you join.
  • Dental Coverage : Enjoy this benefit with $0 premium.
  • 401(k) Plan with Company Match : We help you plan for your future with our matching program.
  • Generous Paid Time Off and Holidays : Take the time you need to relax and recharge.
  • Employee Referral Program : Earn rewards for bringing talented individuals to our team.
  • Big savings, big perks : Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
  • Pet Insurance : We understand the importance of furry family members too.
  • Cutting-edge Technology and Training : We provide the tools and resources you need to excel in your role.
  • Life and Disability Insurance Options : Protect yourself and your loved ones with our coverage options.
  • Who We Are

    Children's Dental Health

    Children's Dental Health is the leading provider of pediatric dental medicine in the region. Continuing a proud tradition that began with one Philadelphia area practice in the 1970s, we now operate 33 practices and four surgery centers in the PA / NJ / DE marketplace. Leveraging the latest equipment and technology, our affiliated dentists provide comprehensive dental care to pediatric patients - from infants to adolescents-in fun, welcoming environments designed specifically for the needs of children. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.

    Salary : $16 - $18

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