Data Management Analyst

Children's Home Society of Florida

Since opening our doors in 1902, CHS became a part of Florida's history.

CHS has been committed to growing and evolving to provide the right services and solutions to address the needs of children and families throughout the changing times. Every day, our team works with parents and kids to empower them and encourage them. With innovative technology solutions and a dedicated, experienced team throughout the state, we’re changing the face of foster care and positively impacting children and families’ lives for generations to come.

Join our team to continue to do good and create history serving Florida's children and families!

The Data Management Analyst monitors and provides pertinent data collection reports, manages and tracks program invoicing, and oversees other program support areas. Overall, the Data Management Analyst contributes to the CHS high performance culture by exhibiting our values and providing quality results that position CHS as the leader in delivering proactive behavioral health, case management, community and early childhood solutions for children and families.

WHY JOIN CHS?

• Uplifting mission-driven work culture
• Make an impact in your community and become a part of Florida's history!
• Growth and professional development opportunities
• Great benefits package, including generous paid time off and holidays

Primary Job Functions

1. Monitor and provide pertinent data collection reports that provide the community with outcome measures and quality assurance/quality improvement of programs.

• Manage the data collection reports and provide them in a useful format.
• Manage the inputting of required data into internal and external databases.
• Establish and maintain procedures to supply information for outcome measures including Client Satisfaction Surveys, case audits, Foster Parent Surveys, etc.
• Establish and maintain effective mechanisms to facilitate the delivery of timely invoices and/or reports to internal and external customers to ensure contract compliance.
• Process and code bills, payments and/or invoices and assist the Finance department as needed.
• Initiate submission of and track funding requests.
• Manage and maintain provider and/or contract records and files.
• Serve as the point of contact for all internal and external customer data management needs.
• Manage and/or provide assistance to other program support areas and program management.
• Establish and maintain effective mechanisms to promote timely problem identification and resolution.
• Establish and maintain ongoing quality improvement activity to monitor services and ensure they are delivered in an effective and efficient manner.

2. Contribute to a positive, engaging work environment.

• Develop a strong knowledge base and stay current on job-related issues and trends.
• Participate actively in departmental meetings, training and education, as well as the quality process.
• Comply with CHS’s code of conduct, policies, procedures and other obligations.
• Assist with training other team members and providing back up when necessary.
• Pick up projects on the fly; perform other duties as assigned from time to time.
• Demonstrate the CHS Common Bond values in the performance of all job duties.

Job Qualifications

Education, Licenses & Certifications:

• Bachelor's degree in a statistical, business, or human services field from an accredited university, required.
• Florida Driver’s License within 30 days from hire is required, along with daily access to a reliable and insured vehicle.

Experience:

• Three years’ experience in database management, spreadsheets and word processing, required.
• Office management or supervisory experience, preferred.

Competencies

Knowledge of:

• DATA COLLECTION AND ANALYSIS | STATISTICS

Skills and Proficiency in:

• Planning, project management, organization and time management
• Analysis and research
• Oral and written communication, including presentation and platform
• Collaboration and teamwork, consulting and facilitation, coaching and mentoring
• Computer systems and MS Office, including Word, Excel and Outlook

Ability to:

• Supervise others, with coaching skills that result in accomplishing goals through direct reports.
• Commit to providing high customer satisfaction with positive service delivery results.
• Be energetic, passionate and adaptable with a deep commitment to social service, empathy for children and families and a positive approach to embracing and managing change.
• Perform at a high level of autonomy, with general supervision.
• Perform under strong demands in fast-paced, diverse, sometimes ambiguous environments.
• Handle highly stressful, sensitive situations; maintain confidentiality and professional boundaries.
• Meet critical deadlines, while maintaining attention to detail, accuracy and quality.
• Demonstrate the behaviors of our CHS Common Bond Values.

Together, good can be done.