What are the responsibilities and job description for the Manager Food Service position at Childrens Hospital Colorado?
Job ID
68801
Location
Aurora, Colorado
Full/Part Time
Full-Time
Regular/Temporary
Regular
Why Work at Children's....
Here, it’s different. Come join us.
Children's Hospital Colorado has defined and delivered pediatric healthcare excellence for more than 100 years.
Here, the nation’s brightest nurses, physicians, scientists, researchers, therapists and care providers are creating the future of child health. With an optimist’s outlook, a trailblazing spirit and a celebrated history, we’re making new strides every day.
We’ve been Magnet-designated four times by the American Nurses Credentialing Center and are consistently recognized among the nation’s top 10 pediatric hospitals by U.S. News & World Report.
As a national leader in pediatric care, we serve children and families from all over the nation. Our System of Care includes four pediatric hospitals, 12 specialty care centers, 400 outreach clinics and 7,000 healthcare professionals representing the full spectrum of pediatric care specialties.
We need your expertise.
A career at Children's Colorado will challenge you, inspire you, and motivate you to make a difference in the life of a child. Here, it’s different. Do you have what it takes?
Additional Information
Department: Food Services
Hours per week: 40, eligible for benefits
Shift: Sundays-Thursdays and must be flexible with schedule to work evenings and weekends as needed
Job Overview
The Manager of Food Services oversees one or more areas in food service, including but not limited to retail operations, catering, purchasing food and supplies, compliancy, food production for cafeteria, café, sanitation and dish room functions. Maintains the food quality, customer service excellence, cost control and sanitation standards. Responsible for people management and development and assists in the day to day operations of all areas of the department.
Responsibilities
POPULATION SPECIFIC CARE
No direct patient care.
ESSENTIAL FUNCTIONS
An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the functions which the employee may be expected to perform.
Oversees people, systems and standards for Food Service operations. May include oversight of retail operations, purchasing food, organizing and managing daily food production, menu planning, or development of recipes and menus.
Responsible for food quality and environment cleanliness.
Responsible for customer service and safety. Monitors satisfaction survey data, customer service rounding, and adjusting systems wherever needed to achieve customer service goals. Manages the resolution of escalated customer services.
Hires and evaluates all new staff and arranges daily coverage. Responsible for new employee orientation, training and coaching. May be asked to help organize and conduct staff meetings, takes lead in communicating decisions and fosters a team environment.
Manages staffing levels and schedules on a day to day basis; provides leadership, technical expertise, training and education for all team members. Assists in developing and implementing department goals and objectives. Prepares staff evaluations and implements disciplinary actions as needed
Responsible for the fiscal components of monitoring food, labor and supply expenses during the fiscal year. May be responsible for operating the point of sale system and running retail sales reports.
Works with management team to set waste reduction goals and to implement practices to track waste.
Works with Executive Chef to create and run café promotions in order to increase retail sales and develop goodwill with customers.
May work directly with Food Service vendors to source new products for Room Service, catering or retail operations.
Involved in weekly menu planning meetings with Executive Chef and management team.
Assists with supervision of additional areas as needed in the absence of a direct manager.
Other Information
SCOPE AND LEVEL
Guidelines: Guidelines are in the form of stated goals and objectives for function.
Complexity: Work assignment is unstructured and leader is responsible for implementing and managing a variety of objectives, resources, and initiatives to achieve the goals of the function. Duties performed include operational planning; developing standards, priorities, guidelines, processes, measurement (evaluation) systems; implementation of production and performance management standards; and allocating resources. Work is tactical and operational in nature.
Decision Making: Employee is responsible for planning, organizing, allocating resources, ensuring compliance with procedures, and achieving the objectives of the function.
Communications: Communication at this level is primarily internally focused and involves establishing and maintaining effective working relationships with team members, peers, directors, and executives. Provides guidance and interpretation of the enterprise’s policies, procedures, and standards. Provides information to higher-level directors and executives.
Supervision Received: Responsible for achieving the objectives of function within the scope of established guidelines. Employee is expected to resolve problems that arise in the normal course of the work. Work is reviewed for soundness of judgment and feasibility of decisions.
Qualifications
EDUCATION – Bachelors’ degree in Nutrition, Dietetics, Biology or related field.
EXPERIENCE –Three years of leadership experience in a hospital setting
EQUIVALENCY – Four years of experience in lieu of Bachelor’s degree
CERTIFICATION(S) – Manager’s ServSafe Certificate
Physical Requirements
Ability to Perform Essential Functions of the Job
Audio-Visual: Hearing: Good
Audio-Visual: Near Vision: Good
General Activity: Sit: 2-4 hrs. per day
Motion: Bend: Up to 1/3 of time
Use of Hands/Feet: Precise Motor Function
Weight Lifted/Force Exerted: Up to 30 pounds
WORK ENVIRONMENT
Mental and Emotional Requirements: Independent discretion/decision making.
Mental and Emotional Requirements: Makes decisions under pressure.
Mental and Emotional Requirements: Manages stress appropriately.
Mental and Emotional Requirements: Works with others effectively.
Equal Employment Opportunity
It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.
Salary Information
Annual Salary Range (Based on 40 hours worked per week): $57,085.51 to $85,628.26
Hourly Salary Range: $27.44 to $41.17
Benefits Information
As a Children’s Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, 403b employer match (retirement savings), and a robust wellness program.
Salary : $27 - $41
