What are the responsibilities and job description for the Staffing & Patient Placement Coordinator position at Childrens Hospital Colorado?
Job ID
68684
Location
Aurora, Colorado
Full/Part Time
Full-Time
Regular/Temporary
Regular
Why Work at Children's....
Here, it’s different. Come join us.
Children's Hospital Colorado has defined and delivered pediatric healthcare excellence for more than 100 years.
Here, the nation’s brightest nurses, physicians, scientists, researchers, therapists and care providers are creating the future of child health. With an optimist’s outlook, a trailblazing spirit and a celebrated history, we’re making new strides every day.
We’ve been Magnet-designated four times by the American Nurses Credentialing Center and are consistently recognized among the nation’s top 10 pediatric hospitals by U.S. News & World Report.
As a national leader in pediatric care, we serve children and families from all over the nation. Our System of Care includes four pediatric hospitals, 12 specialty care centers, 400 outreach clinics and 7,000 healthcare professionals representing the full spectrum of pediatric care specialties.
We need your expertise.
A career at Children's Colorado will challenge you, inspire you, and motivate you to make a difference in the life of a child. Here, it’s different. Do you have what it takes?
Additional Information
Department: Clinical Resource Team
Hours per week: 36, eligible for benefits
Shift: 7a-7p, weekends and holiday requirements
Job Overview
Coordinates day to day staffing and supports patient flow efforts for inpatient and ambulatory patient care areas. Communicates effectively and efficiently with Admitting Case Managers, Charge Nurses, and Nursing Supervisor. Functions as help desk support for Clairvia. Performs Bed Meeting prep through use of Acuity
System, and documents daily staffing activities. Provides phone support to the Transfer Center. Assists with communication to Float/Flex Team staff. Creates and distributes reports as needed. Involved in special projects and activities as requested.
Responsibilities
Population Specific Care
No Direct Patient Care
Essential Functions
Able to create reports and analyze staffing trends to identify unit staffing to baseline. Must have the ability to escalate when necessary.
Able to enter Bed requests in Teletracking so as to place patients in particular rooms.
Able to facilitate and plan for daily staffing meetings.
Accurately and appropriately documents required elements into Scheduling & Acuity System, the electronic bed board, the electronic medical record and other data entry systems in a timely manner.
Accurately and appropriately utilizes the required monitoring systems in order to ensure appropriate and timely movement of patients within the hospital system in support of hospital goals and customer satisfaction initiatives.
Document patient flow delays, communicate with appropriate units regarding these delays, and escalate issues appropriately and in a timely manner. This includes communicating to units who exceed certain target times around admissions and discharges.
Functions with high level knowledge of the Scheduling & Acuity system, with demonstrates ability to answer escalated questions from the hospital help desk. Meeting Requirement: 50% attendance of all required meetings, including all department meetings and trainings. Any other required meetings will be communicated as ‘required’ in advance. Conference lines will be made available for those who cannot attend in person.
Processes incoming calls from internal and external customers, including but not limited to: nursing units, environmental services, Emergency Department, Periop Services, community facilities, and community referring physicians. Able to handle phone calls with professional phone etiquette, eliciting adequate and appropriate information to enable appropriate level of care for each patient.
Responsible for accurate and timely documentation and maintenance of daily staffing activities.
Responsible for effective communication with all departments served including cost effective actions in staff and/or bed assignment decisions. -
Responsible for the coordination of acuity and patient flow based staffing needs throughout hospital.
Other Information
Scope and Level
Contacts: Primarily within immediate work area; involves obtaining or providing information with little explanation or interpretation.
Financial Accountability: Responsible for personal use of resources, supplies and materials, tracking personal spending and submitting accurate expense reports.
Impact of Decisions: Short term decisions, impact usually limited to task related activities and immediate colleagues.
Judgment- priorities for own work within overall guidelines; manages own workflow in cooperation with
others.
Qualifications
General Work Experience: Strong organization, coordination and customer service skills required. Functional knowledge of Windows operating environment including but not limited to Word and Excel programs required. Some experience with databases helpful. Previous staffing, patient placement and medical office or hospital background required. Excellent written and verbal communication. Ability to prioritize effectively, and to work independently and as a team member. Knowledge of ClairVia, TeleTracking, and Epic preferred.
Required Education - High School Diploma or Equivalent
Physical Requirements
Ability to Perform Essential Functions of the Job
Audio-Visual: Color Discrimination: Fair
Audio-Visual: Depth Perception: Fair
Audio-Visual: Far Vision: Fair
Audio-Visual: Hearing: Good
Audio-Visual: Near Vision: Good
Motion: Lift: Up to 1/3 of time
Motion: Reach: 1/3 or more of time
Weight Lifted/Force Exerted: Up to 25 pounds: Up to 1/3 of time
Environment
Exposure: Exposure to cold/heat: Occasional.
Exposure: Exposure to noise/vibration: Occasional.
Mental and Emotional Requirements: Manages stress appropriately.
Mental and Emotional Requirements: Works day/night rotating shifts.
Mental and Emotional Requirements: Works with others effectively.
Equal Employment Opportunity
It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.
Salary Information
Annual Salary Range (Based on 40 hours worked per week): $37,043.24 to $55,564.87
Hourly Salary Range: $17.81 to $26.71
Benefits Information
As a Children’s Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, 403b employer match (retirement savings), and a robust wellness program.
Salary : $18 - $27
