What are the responsibilities and job description for the Front Office Assistant - Days - Pinson, AL position at Childrens Hospital of Birmingham?
Job Summary
Responsible for appointment scheduling and other related functions; receiving patients and their families; performing duties consistently and accurately to maintain an efficient, friendly, work environment; and providing clerical support to
Responsibilities
Greets and receives patients upon arrival. Ensures that patient information / data is correct on chart. Enter all name / address changes on patient accounts.
Prepare new patient charts and enter them into the computer.
Pull and stamp appropriately all patient charts needed for exam, immunization, lab work, telephone messages and / or patient prescription.
Copy current insurance card.
Run charge ticket and place them on the chart.
Place chart back for the physician’s assistant.
Answer telephone and make all appointments for patients.
Schedule consults for physicians.
Take calls and messages for the physicians.
Talk with potential new patients concerning our policies.
File incoming reports, records and lab work.
Fill out all forms (immunization, day care, school, sports, etc.)
Calls all “No Show” appointments and notes it on the chart.
Write the doctor’s excuses for school / work as directed by the physician.
Call in prescriptions for the patient as requested by the physician.
Hand out prescriptions, immunization / school / camp forms that are picked up.
Make appointments for patients to receive lab work, x-rays, and to other physicians and / or specialists outside practice. After the appointments are made, determine whether a referral is needed.
Complete and document any insurance referral that may require authorization from the PCP to a specialist / institution.
Copy patient records to be sent to new physician.
Perform other business office duties as required.
Education
High School Diploma or equivalent required.
Experience
Three years medical office or healthcare administration experience.
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