What are the responsibilities and job description for the Pharmacy Clerk - Outpatient position at Childrens Hospital of The King's Daughters?
GENERAL SUMMARY
The Pharmacy Clerk - Outpatient works under the direct supervision of a pharmacist as stated by the Virginia Board of Pharmacy. This position provides administrative support to the pharmacy staff, assists customers, and manages retail floor / Over the Counter (OTC) inventory. Reports to the Pharmacy Operations Manager – Outpatient.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greets and assists customers in a friendly and professional manner.
- Uses computer and relevant programs to charge / credit patients for medications and retail floor / OTC products.
- Optimizes workflow by organizing and prioritizing phone calls and window traffic and directing pharmacist and technicians where needed.
- Maintains appropriate retail floor / OTC stock levels through ordering and stock rotation, and removal of expired products.
- Develops rapport with patients and hospital staff by being highly visible and available to serve their needs and address concerns as they arise.
- Performs all other duties as assigned.
LICENSES AND / OR CERTIFICATIONS
None required.
None preferred.
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
High school diploma or equivalent required at the time of hire.
None preferred.
Highly motivated, enthusiastic, and empathetic team player who takes initiative.
WORKING CONDITIONS
Pharmacy employees work in or near a clinical patient care environment with minimal exposure to hazards such as excess noise, dust, or extremes in temperature. Minimal or occasional exposure to communicable diseases, toxic substances, medicinal preparations, and other conditions common in a healthcare environment. Minimum adverse working conditions related to the proximity and services of the clinical healthcare services
PHYSICAL REQUIREMENTS
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