VP, Facilities & Support Services

GENERAL SUMMARY

The Vice President of Facilities & Support Services is responsible for the overall strategic planning & direction of Engineering, Facility Planning & Construction, Real Estate, Safety & Security, Emergency Management, Environmental Services, and Food & Nutrition Services. The Vice President of Facilities & Support Services is responsible for the efficient acquisition of critical services and preventative maintenance of properties as well as the efficient and high-quality operations of key support functions. A high level of independence in performance of the role and solution of problems is expected. However, demonstrated cooperation and collaboration is equally essential for successful functioning. Reports to the Chief Clinical Operating Officer.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develops objectives and implements plans to achieve the CHKDHS Strategic Objectives.
• Participates in strategic planning that aligns with both CHKD and operational responsibilities and priorities, while providing leadership and oversight to assigned operational areas.
• Plans, organizes and direct work of the functions, including strategic planning, establishing goals and objectives, controlling costs and improving efficiency and service delivery.
• Oversees the successful management of contractual hospital services such as Food & Nutrition, Environmental Services, etc…while ensuring the security and safety of all occupants, including personnel, patients, family members and visitors.
• Designs and implements effective and efficient organizational structure and functional standards for divisional operations.
• Ensures on-going survey readiness and organizational compliance for oversight organizations; maintains currency on regulatory standards.
• Effectively communicates information and plans to facilitate informed decision making.
• Develops processes to promote quality of service, budgetary compliance and identification of departmental direction and expectations.
• Responsible for financial performance of all departments under direct supervision in a manner aligned with budget expectations.
• Leads development of budgets consistent with organizational expectations.
• Ensures integration of continuous improvement principles and strategies in all operational areas.
• Attracts, motivates and coaches talent to achieve corporate goals.
• Directs supervision, development and mentoring of team members reporting to the VP of Facilities & Support Services to create an effective, empowered, innovative and collaborative team.
• Directs activities related to recruitment, retention, professional development and competency, continuing promotion, and performance appraisal. Builds and promotes an engaged and empowered workforce that is nimble and able to support growth initiatives.
• Develops, promotes and monitors a culture of customer satisfaction, safety, and efficiency.
• Independently carries out and is accountable for daily operations and other activities.
• Additional duties and responsibilities, as may be assigned from time to time by the Chief Clinical Operations Officer.

LICENSES AND / OR CERTIFICATIONS

None Required.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

Master’s degree in Business, Health Administration and or Public Health required.

Knowledge of healthcare clinical and business processes, background in planning, implementation and supporting multiple departments in a complex healthcare environment.

WORKING CONDITIONS

PHYSICAL REQUIREMENTS

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