Coordinator, Operations

COORDINATOR, OPERATIONS DALLAS (FRISCO), TX - FOR CHILDREN'S HUNGER FUND, A FAITH-BASED NON-PROFIT

JOIN THE TEAM - ORGANIZATION OVERVIEW:
At Childrens Hunger Fund, we are a team of like-minded individuals committed to delivering hope to suffering children, answering Gods call to serve Him together in this wayequipping local churches for gospel-centered mercy ministry. We invite you to explore whether there might be a place for you on our team. CHF was founded in 1991 by Dave and Lynn Phillips who decided to establish a ministry that worked to alleviate the physical and spiritual suffering of children as well as support and empower local churches to minister to the poor. CHF now serves in over 30 countries. Mercy Network church partners continue to expand their reach into new communities, and more families are hearing the hope of the gospel through gospel-centered, relational mercy ministry. CHF has office locations in Los Angeles, California, and Dallas & San Antonio, Texas.

POSITION OVERVIEW:

The Operations Coordinator supports the fulfillment of CHFs mission through the efficient, timely and safe performance of warehouse-related responsibilities. Primary focus is coordinating the receipt and processing of incoming gifts-in-kind (GIK) product, inventory maintenance and control and assists in preparing international shipments; also assists with any other area of warehouse activity as assigned. Carries out responsibilities in a joyful manner as honors the Lord and others, whether interacting with CHF or non-CHF personnel.

REPORTS TO: Director, Operations

RELATES CLOSELY WITH: Location Operations team

ESSENTIAL DUTIES & RESPONSIBILITIES:
Process incoming GIK product, donated and purchased, according to CHF procedures.
Maintain real-time, quarterly and year-end product/supply inventory.
Participate in assigning location of product within the warehouse.
Assist Operations Manager with international loads as needed including, but not limited to:
Communicate with Ministry Development and Mercy Network partners (throughout process).
Obtain Phytosanitary inspection certificate and other product certifications, when required.
Generate necessary shipment documents.
Ensure all shipment documents are timely and properly filed (Salesforce attachments, Finance).
Help to develop and keep current SOPs for international logistics specific to geography and ministry partners.
Participate in volunteer workday events as needed.
Participate in the creation of event and RDA outgoing sheets as needed.
Maintain CHFs strict adherence to cleanliness and sanitation practices within the whole facility.
Practice and adhere to CHF safety regulations and IIPP and encourage others to do the same; immediately report to supervisor any work-related accidents, illness, injury or property damage.
Participate in all required meetings and events (e.g. Staff Meeting, department meetings).

EQUIPMENT:
Warehouse equipment as trained and certified (where required), such as forklift, electric pallet jack, manual pallet jack, box cutter, tape gun, floor scrubber, cardboard baler, or other
CHF vehicles (cars/trucks as licensed to operate)
Standard office equipment: telephone, computer workstation, printer, copier, scanner, calculator

WORK ENVIRONMENT:
Primarily: warehouse and office; Occasionally: churches, public venues

PHYSICAL DEMANDS:
Constantly exchange spoken information accurately in English with warehouse staff, other employees, volunteers, and Mercy Network church personnel, whether verbally (in person or by telephone), by computer/email, or in writing; another language (such as Spanish) may be used where it is the common language and does not need to be understood by those who do not speak that language
Frequently walk, reach, stretch, bend, pick up, carry and set down packages/boxes of varying weights up to 50lbs (50lbs and over requires two people or lifting/moving equipment such as pallet truck or forklift); for a special event, this could be up to 14 hours in a day
Frequently use the computer such as for electronic time clock punch in/out, inventory management, read and send email, prepare and distribute reports
Frequently move about the warehouse and into the office for meetings (includes sitting for meetings)
Occasionally drive CHF vehicles, whether for maintenance or ministry business purposes

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, ABILITIES):
Confesses Jesus Christ as Lord and Savior; active member of a local gospel-centered, Christian church; demonstrates ongoing growth in Christian maturity
Associates degree in business or equivalent knowledge and experience; prior warehouse experience
Competent in Windows-based computer software such as MS Excel, Word, Outlook (email, calendar) and CRM applications such as SalesForce
Reliable attendance record; trustworthy and productive team player
Demonstrated ability to work successfully in a fast-paced environment with changing priorities, yet complete responsibilities and projects within assigned timeframes, notifying supervisor in a timely manner of any issues or delays encountered
Demonstrated ability to safely operate warehouse equipment including powered industrial truck equipment (PIT) such as pallet trucks and forklifts; prior PIT certification is preferred
Demonstrated ability to safely operate CHF vehicles (cars and trucks); Class C driver license and CHF-approved driving record required
Demonstrated ability to safely lift up to 50lbs on a regular basis throughout the work shift
Strong attention to detail and administrative skills, able to successfully create, document and monitor workflow procedures
English communication skills (verbal and written) are required; bilingual English/Spanish is preferred

NOTE: The statements above are intended to describe the general nature and level of work involved for this job and are not intended to represent an exhaustive list of responsibilities, qualifications, work environment and/or physical demands. You will be required to perform other duties as assigned.