What are the responsibilities and job description for the OFFICE MANAGER position at Childrens International Pediatrics?
Description
Job Title: Medical Office Manager
We are seeking a highly organized and experienced Medical Office Manager to oversee the daily operations of our medical facility. The ideal candidate will have a strong background in healthcare administration and possess excellent leadership and communication skills.
Responsibilities:
- Manage and supervise all administrative and clinical staff
- Develop and implement office policies and procedures
- Ensure compliance with all healthcare regulations and standards
- Manage patient scheduling and billing processes
- Oversee medical records management and ensure confidentiality
- Monitor inventory and order medical supplies as needed
- Maintain positive relationships with patients, staff, and healthcare providers
- Manage budgets and financial reporting
Requirements
MINIMUM EDUCATION:
• High School Diploma or Equivalent
• Associates or bachelor’s degree a plus but not required
MINIMUM EXPERIENCE:
• At least three years previous work experience in an office with at least one year in a medical setting. Will train the right person
MINIMUM SKILL REQUIREMENTS:
• Must have an intermediate level knowledge software packages including Microsoft Office Products (Word, Excel, and Power Point).
• Ability to logically and independently plan, organize and complete work assignments.
• Must be able to simultaneously multitask and manage multiple objectives and priorities.
• Must possess excellent analytical, problem solving, and critical thinking and decision making skills.
• Must be able to communicate clearly and concisely both orally and in writing with providers, managers, staff, patients/parents and business associates.
• Must possess a high concern for the accuracy of information given including attention to the status and details of projects and assignments.
• Must possess a high degree of integrity and have ability to maintain confidentiality regarding providers and CIMG’s proprietary information.
• Customer Service Oriented
• Excellent telephone etiquette and rapport
PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS
Working conditions of the position are a normal medical office situation.
• May work alone and/or closely with others.
• Able to calmly react to stressful situations and/or individuals.
• Work is completed sitting at a desk or table with intermittently standing, bending, crouching and stooping.
• May be required to do moderate lifting or carrying up to 25 pounds
• Capable of working in a fast paced environment and in stressful situations while maintain professionalism and courtesy.
• Must respond to multiple task interruptions and still provide service to internal and external “customers” in a professional and courteous manner.
• May be required to travel to other clinics to cover as needed.
• May be required to walk and/or stand for long periods of time.
• Requires good hearing and good near or distant vision.
• Able to comply with all CIMG’s Employee Handbook and Policies requirements.
