Guest Services Associate

At the Children's Museum of Denver at Marsico Campus, we believe in kid-powered learning. We work hard every day to create extraordinary experiences that champion the wonder and joy of childhood. To accomplish this mission, we bring together a dynamic team of talented individuals whose passions range from exhibit design to the culinary arts, from developing engaging educational programs to offering only the best in customer service. If you like to work hard and play hard, we want to hear from you We offer competitive wages and a supportive, rewarding, and FUN work environment. The Children's Museum has an opening for a Guest Services Associate to ensure a positive guest experience while welcoming and checking in all visitors to the Museum. It is the role of the Guest Services Associate to support all admissions, retail and Café operations while creating a presentable, welcoming environment through exemplary guest service. Hours : Part-time, 24 hours per week – Sunday, Monday, and Friday required; with additional hours as needed to meet business needs for after hour events and special events. Rate : $20.00 / hour (additional $1 / hour for bilingual proficiency) Benefits : A comprehensive benefits package including medical, dental and vision coverage. Paid time-off for vacation, sick days and four holidays. 401(k) Retirement Plan with eligibility to contribute after a 3-month waiting period (must be 21 years of age). Employee Assistance Program, flexible spending account and short-term disability. Free parking, free family membership to the Museum, discount to the Museum Gift Shop and Café. Responsibilities Greet and welcome adults and children, engage in conversation, and accurately answer guest questions regarding all aspects of the Museum Maintain clean, safe and inviting environments in all Museum spaces Actively address guest feedback and work to improve overall guest experience Maintain current knowledge of all programming, special events and exhibits Follow opening and closing procedures for effective and accurate Museum operations Operate and maintain knowledge of Museum's point-of-sale system Support membership sales, including active selling, taking payment and data entry Support Gift Shop and Café including cashiering, stocking, cleaning, merchandising and food safety Answer and direct incoming calls Coordinate with and support volunteers throughout the Museum Assist in training new employees, as assigned Support floor operations and programming initiatives, as assigned Other duties as assigned PIdae0cfe072ec-25448-36515971

Salary : $20