Level 2-5 Licensing Support Specialist

Description

Mission Statement

The Children’s Network of Hillsborough is committed to working with the community to protect children and preserve families.

General Purpose of Job

Assist the Licensing Supervisor and Programs Department staff with correspondence, appointments, including internal and external schedules, and the daily administrative duties of the Licensing Department.  Support the Foster Care Recruitment and Retention by completing administrative functions and maintaining systems for tracking and reporting.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities

• Monitor and track recruitment phone line and respond to inquiries.  Follow-up with Licensing Agencies as needed.
• General administrative duties to include filing, scanning, copying, and mailing for the foster care program.
• Maintain computer tracking systems, including Excel databases as they pertain to licensing unit.
• Prepare packets of information for licensing trainings and meetings.
• Type agendas and take minutes at meetings and staffings.
• Other duties may be assigned as special projects may be requested

Working Hours

CNH’s work week is Monday through Friday, 40 hours per week.  Your supervisor will advise you of your work hours; however, business office hours are 8:00 am to 5:00 pm.

Travel

Travel in and outside of Circuit 13 (Hillsborough County) is required.

Supervisory Responsibilities

This position does not have supervisory responsibilities.

Qualifications

Education and Experience

High school diploma or general education degree (GED) required, A.A. degree preferred; a minimum of three (3) years of previous administrative/secretarial experience and/or training, or equivalent combination of education and experience. 

Skills and Abilities

Strong verbal and written communication skills. Ability to communicate effectively with team members, clients, and stakeholders. Proficiency in drafting and editing documents, emails, and reports utilizing Microsoft Office Suite. Must be able to prioritize tasks effectively. Ability to review documents for consistency and completeness.

Pre-employment Requirements

Certificates, License, Registrations, backgrounds, drug screens, Etc.

• Valid driver’s license required, with proof of insurance
• Driver’s license check is a requirement
• No special certification or registration is required for this position
• Criminal background screening (fingerprinting) (Local Law Enforcement and FBI/FDLE)
• Drug Screening is a requirement
• Children’s Network participates in E-Verify

Other Requirements

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, other employees, and the general public.  Ability to speak effectively before groups of customers or employees.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, percentages, ability to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to be proactive, as well as handle problems involving several concrete variables in standardized situations.

Physical Demands

The physical demands of this position are generally moderate. The role may require extended periods of sitting, standing, and using a computer. Occasional lifting of office supplies, files, or materials up to 25 pounds may be required. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential job functions.

Work Environment

This is an in-office-based position focused on administrative work, where the noise level may be moderate. This role may involve occasional travel among agency locations, extended periods of computer work, and frequent interactions across multiple departments. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

ADA:       Children’s Network of Hillsborough, LLC will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

EEO:        Children’s Network of Hillsborough, LLC does not discriminate based on race, national origin, gender, religion, veteran status, or disability in employment, in provision of services, or in access to programs.

Children’s Network of Hillsborough, LLC is a Drug-Free Workplace.

Remember:  If you are currently an employee of Children’s Network of Hillsborough Florida, LLC, or one of our Case Management Organizations, it is necessary that you notify your current Supervisor, prior to applying.

Salary : $18