What are the responsibilities and job description for the Front Office Assistant - Days - Greenvale Alabaster position at Childrens of Alabama?
Job Summary
- Responsible for appointment scheduling and other related functions; receiving patients and their families; performing duties consistently and accurately to maintain an efficient, friendly, work environment; and providing clerical support to assigned Medical Group.
- Greets and receives patients on arrival to practice
- Confirms that the patient information/data is correct on chart. Enters into computer all name/address changes on patient accounts.
- Prepare new patient charts and enter into the computer. Copy current insurance card. Run charge ticket and place them on the chart
- Pull and stamp appropriately all patient charts needed for exam, immunization, lab work, telephone messages and/or patient prescription.
- Place chart back for the physician's assistant.
- Answer telephone and make all appointments for patients.
- Take calls and messages for the physicians. Schedule consults for physicians.
- Talk with potential new patients concerning our policies.
- File incoming reports, records and lab work.
- Fill out all forms (immunization, day care, school, sports, etc.)
- Call all "No Show" appointments and note it on the chart.
- Write the doctor's excuses for school/work as directed by the physician.
- Call in prescriptions for the patient as requested by the physician.
- Hand out prescriptions, immunization/school/camp forms that are picked up.
- Make appointments for patients to receive lab work, x-rays, and to other physicians and/or specialists outside practice. After the appointments are made, determine whether a referral is needed.
- Complete and document any insurance referral that may require authorization from the PCP to a specialist/institution.
- Copy patient records to be sent to new physician.
- Perform other business office duties as required.
- High School Diploma or equivalent required.
- Three years medical office or healthcare administrative experience required.
