What are the responsibilities and job description for the Medical Cash Posting Specialist I (Full-Time) position at ChildServe?
ChildServe has an opening for a Medical Cash Posting Specialist I. This team member will be supported by a tenured team, have opportunities for growth and be able to enjoy a hybrid work model.
Schedule
General business hours, M – F, hybrid work out of our Johnston office is an option once trained.
What You'll Do
Quality Assurance
Child Serve has earned the title of Top Workplace every year since 2014. Here’s why employees love working here:
Child Serve is an Equal Opportunity Employer.
Schedule
General business hours, M – F, hybrid work out of our Johnston office is an option once trained.
What You'll Do
Quality Assurance
- Record and apply payments and/or adjustments in the billing system, reconciling batch totals.
- Document claim denial reason in the billing system, according to reason codes provided on explanation of benefits forms.
- Ensure patient demographics and insurance information are accurately entered into the system.
- Adhere to HIPAA regulations and maintain patient confidentiality.
- Review insurance payments to verify insurance companies are paying according to their fee schedule.
- Communicate effectively with patients, internal and external teams to identify and resolve billing issues or concerns.
- Report trends or issues related to billing and/or reimbursement to leadership.
- Act as a knowledgeable resource for patients, families, providers, and payers regarding patient accounts and applicable regulations.
- Provide phone coverage to address patient inquiries and complete payment transactions over the phone.
- Perform other duties as assigned to support ChildServe’s Mission, Vision, and Values.
- High School Diploma/GED
- Associate degree in accounting, Business Management, or Healthcare related field, or equivalent combination of education and experience.
- Medical billing experience preferred.
- Proficient use of Microsoft applications, including Outlook, Word and Excel
- Strong attention to detail
- Ability to exercise confidentiality regarding the affairs of clients, staff, their families, and ChildServe business.
- Ability to maintain positive working relationships and demonstrate sensitivity to, and respect for, a diverse population.
- Ability to communicate effectively in reading, writing, and speaking the English language.
Child Serve has earned the title of Top Workplace every year since 2014. Here’s why employees love working here:
- Our work matters. We partner with families to help children with special healthcare needs live a great life .
- We’re not your average non-profit. We serve 5,800 children each year through over 30 specialty pediatric services in the Ames, Des Moines, Iowa City, and Cedar Rapids areas.
- Many of our programs are one-of-a-kind.
- Our team members rock. Our teams are filled with people who care about their coworkers, and who believe that collaboration is key to providing exceptional care to children.
- Our learning never stops. As a non-profit dedicated to innovation, we’re proud to help many team members gain new certifications, continue their education, take their expertise to the next level, and find new opportunities to advance their career right here at Child Serve.
- We believe our differences make us great. We are on a continuous journey to create an environment where different perspectives are valued and all feel safe and welcome.
- We’re moving forward together. Experts across multiple disciplines work together to help kids get the best care possible.
Child Serve is an Equal Opportunity Employer.
