What are the responsibilities and job description for the Gas Fireplace Technician position at Chim- Cheroo Chimney Service, Inc.?
Overview
About Us:
Chim Cheroo Chimney Services, Inc. is a trusted leader for gas hearth product services. We specialize in installations, maintenance, and repairs for residential and commercial clients, delivering top-tier service with a focus on safety and customer satisfaction. As we expand our services, we are seeking a skilled and dynamic Gas Fireplace Technician with sales experience to join our growing team.
Job Description:
The Gas Fireplace Technician will play a dual role, combining technical expertise with sales skills to provide exceptional service. This role involves installing, maintaining, and repairing gas fireplaces while also identifying customer needs and offering product upgrades or additional services. The ideal candidate is a problem solver who excels in both technical tasks and customer relationships.
Key Responsibilities:
- Install and set up gas hearth products and related equipment in residential and commercial properties.
- Conduct routine maintenance, repairs, and safety inspections to ensure proper operation and compliance with safety standards.
- Diagnose and resolve technical issues efficiently while educating customers on proper usage and care.
- Identify customer needs during service visits and recommend suitable products or services, including upgrades, accessories, and maintenance plans.
- Provide accurate quotes and explain the benefits of recommended solutions in a clear, customer-friendly manner.
- Maintain a strong knowledge of product lines and stay updated on the latest features and advancements in gas fireplace technology.
- Build and maintain positive relationships with customers by delivering outstanding service and follow-up.
Qualifications:
- Proven experience as a Gas Fireplace Technician or in a similar role.
- Sales experience, preferably in the HVAC, home improvement, or appliance industry.
- Strong technical knowledge of gas fireplaces, including installation and repair procedures.
- Excellent interpersonal and communication skills with a focus on customer service.
- Ability to explain technical concepts in a way that is easy for customers to understand.
- Problem-solving skills and a proactive attitude in identifying customer needs.
- Relevant certifications (e.g., NFI Gas Certification) are a plus but not required.
- Valid driver’s license and reliable transportation.
What We Offer:
- Competitive pay with commission opportunities for sales.
- Comprehensive training and ongoing professional development.
- Simple IRA and paid time off.
- A supportive and collaborative work environment.
- Opportunities for career growth in a thriving company.
How to Apply:
If you are a skilled technician with a knack for sales and a passion for customer satisfaction, we want to hear from you! Please send your resume and a brief cover letter to office@chimcheroo.net or apply online at https://chimcheroo.com/careers-now-hiring/.
Join [Your Company Name] and help us keep homes warm, safe, and stylish with our top-of-the-line gas fireplace solutions!
Job Types: Full-time, Apprenticeship
Pay: $18.00 - $25.00 per hour
Expected hours: 40 – 50 per week
Benefits:
- Life insurance
- On-the-job training
- Paid time off
- Retirement plan
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $18 - $25