What are the responsibilities and job description for the Data Analyst, Enterprise Product position at CHIME INC.?
About the Role
As a member of the Chime Enterprise Product team you will have the opportunity to help develop, test, launch and scale both member rewards and earned wage access products. Through experimentation, user behavior analysis, sophisticated statistical and data science modeling, and dashboard development, you will surface product insights to increase enrollment, adoption, and retention of our users.
In this role, you will work closely with product managers, user research, engineers, product & lifecycle marketing, and operational stakeholders to foster a data-driven product development culture, advise our product roadmaps, and build a deep understanding of member behavior.
The base salary offered for this role and level of experience will begin at $109,000 and go up to $136,500. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience /
In this role, you can expect to
- Keep a pulse on performance metrics and KPIs. You will be positioned to have a view of the business, product, and member base and encouraged to understand and explain trends.
- Drive predictive analytics and user behavior modeling, identifying trends and opportunities to improve user experiences, increase reward redemptions, and maximize engagement with key product features.
- Take initiative in designing and executing experiments, including A / B testing and data-driven initiatives, to evaluate the effectiveness of features like personalized goal-setting and tiered rewards in influencing user behavior.
- Own the measurement of product impact, developing frameworks for understanding causation, attribution, and incremental lift, ensuring alignment with the product's engagement and retention goals.
- Collaborate with product, marketing and operational teams to deliver actionable insights and ensure alignment on strategy, goals, and metrics, contributing to data integrity and the success of key initiatives.
To thrive in this role, you have
Strong quantitative background (e.g., Statistics, Economics, Applied Mathematics) with experience in statistical analysis, causal inference, and hypothesis testing
Expertise in SQL - you innately translate business questions to queries, understand the edge cases of joins, and can explore a warehouse to find data most appropriate to the problem.
Competence in Python or R for data analysis and modeling.
Hands-on experience with data visualization tools (e.g., Tableau, Looker) and the ability to create clear and impactful visualizations.
Familiarity with cloud and infrastructure services like AWS, Snowflake, DBT, etc. is preferred
Understanding of statistical concepts (e.g. regression, decision tree) and a willingness to learn experimental design.
Strong problem-solving skills and attention to detail.
Excellent communication skills, with the ability to explain technical concepts to non-technical audiences.
Interest in financial products and improving financial inclusivity.
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime-a financial technology company, not a bank
We're a team of problem solvers, dreamers, and builders with one shared obsession : our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust-so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall-our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't-who will?
What we offer
We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know.
To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.
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Salary : $136,500
