What are the responsibilities and job description for the Director, Product Communications position at Chime?
About the role
We are hiring for a Director of Product Communications on our Communications and Corporate Affairs team. As a senior leader on the Communications team, you will be responsible for developing a comprehensive product communications strategy that enhances Chime's consumer, corporate, and engineering brands; supports our business goals; and advances our position as an innovative technology leader in the fintech industry. This role will focus on telling the story of how our products and technology works to consumers, policymakers, and investors.
The base salary offered for this role and level of experience will begin at $168,570 and up to $238,900. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to
- Develop strategic communications campaigns : Develop and implement a comprehensive product communications strategy that supports key business goals and enhances the company's reputation.
- Be a media relations expert : Build and maintain strong relationships with business, tech, and trade media outlets
- Collaborate cross functionally : Work closely with product management, marketing, and engineering teams to ensure consistent, clear, and compelling messaging across campaigns and channels.
- Own the story : Oversee all aspects of product launch communication plans, including media relations, internal communications, and writing of press-facing materials such as press releases, blog posts, product demos, and case studies.
- Measure effectiveness : Use first and third party data to measure the success of communication strategies and adjust accordingly to improve engagement and impact.
- Serve as a team leader : Serve as a leader on the Communications team and across the broader company, bringing best-practices to the function and mentoring junior employees to grow the overall capacity of the organization.
To thrive in this role, you have
A little about us
At Chime, we believe that everyone can achieve financial progress. We're passionate about developing solutions and services to empower people to succeed. Every day, we start with empathy for our members and stay motivated by our desire to support them in ways that make a meaningful difference.
We created Chime-a financial technology company, not a bank
So far, we're well-loved by our members and proud to have helped millions of people unlock financial progress, whether they started a savings account, bought their first car or home, opened a business, or went to college. Every day, we're inspired by our members' dreams and successes, big and small.
We're uniting everyday people to unlock their financial progress-will you join us?
What we offer
We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know.
To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.
LI-Hybrid
Salary : $238,900
