What are the responsibilities and job description for the Product Design Manager, Trust & Safety position at Chime?
About the roleWe’re seeking a talented Design Manager to join the growing Product Design team at Chime. You’ll oversee our expansion into new financial products and enable our members to access money when they need it, build credit, and grow wealth. You’ll manage designers and roadmaps while contributing to critical cross-functional projects. Your focus will be both making finance simple for our members and making the Chime design team amazing for our employees.As a Design Manager, you’ll be responsible for developing and growing a product design team. You’ll guide designers towards quality design and UX outcomes for our members while teaching them to stay mindful of business needs and constraints. You’ll lead by example as you facilitate cross-functional collaboration and identify opportunities for the design team to operate more strategically, holistically, and effectively. You’ll work closely with the Design Director as you establish a gold standard for design execution and a vision for the future of Chime’s products. Most importantly, you’ll work with each designer on career development and personal growth, ensuring that Chime isn’t just a job, but a place designers can launch their careers.The base salary offered for this role and level of experience will begin at $196,100 and up to $245,100. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.In this role, you can expect toAdvocate for and enable user-first design decisions, ensuring that our products solve real problems effectively and meaningfully.Empower your team by providing mentorship, clear direction, and removing obstacles to help them succeed.Set and uphold a high standard for design excellence, serving as a role model and advocate for design within Chime and beyond.Key partner contributing to roadmapping, priority setting, and design delivery across multiple product development teamsEffectively communicate design vision and decisions, fostering collaboration and alignment with cross-functional partners, including product managers, engineers, researchers, and executives.Implement and manage design project management best practices, including creating Gantt views to track timelines, dependencies, and deliverables. Ensure alignment with team capacity and business goals, fostering cross-functional collaboration and driving timely delivery of high-quality design outputs.Manage and iterate upon our team processes, support career growth, and foster a collaborative and inclusive design culture.Comfortable with ambiguity, wearing multiple hats, helping to work on any project as needed.To thrive in this role, you haveA Bachelor’s degree in graphic design, product design, or related design field (or applicable experience)7 years of proven history shipping consumer mobile and / or web products1 years of experience managing and building design teamsThe attitude of leadership from behind and a knack for inspiring others to be their best every dayThe ability to balance business objectives with user needs and team needs. You represent all sides of the business and know how to create the best outcomes for each.A relentless desire to make finance work for our user’s benefitA little about usAt Chime, we believe that everyone can achieve financial progress. We’re passionate about developing solutions and services to empower people to succeed. Every day, we start with empathy for our members and stay motivated by our desire to support them in ways that make a meaningful difference. \We created Chime—a financial technology company, not a bank
- founded on the premise that basic banking services should be helpful, transparent, and fair. Chime helps unlock the access and ability our members need to overcome the systemic barriers that block them from moving forward. By providing members with access to liquidity, rewards, and credit building, our easy-to-use tools and intuitive platforms give members the ability to have more control over their money and to take action toward achieving their financial ambitions.So far, we’re well-loved by our members and proud to have helped millions of people unlock financial progress, whether they started a savings account, bought their first car or home, opened a business, or went to college. Every day, we’re inspired by our members’ dreams and successes, big and small. We’re uniting everyday people to unlock their financial progress—will you join us?
- Chime partners with The Bancorp Bank and Stride Bank, N.A., Members FDIC, that power the bank accounts used by Chime Members.What we offerð A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location to ensure you stay connected to your work and teammates, whether you’re local to one of our offices or remoteð» Hybrid work perks, like UrbanSitter and Kinside for backup child, elder and / or pet care, as well as a subsidized commuter benefitð Competitive salary based on experience 401k match plus great medical, dental, vision, life, and disability benefitsð Generous vacation policy and company-wide Take Care of Yourself Days ð« 1% of your time off to support local community organizations of your choiceð§ Mental health support with therapy and coaching through Modern Healthðª Access to Maven, a family planning tool, with up to $10k in reimbursement for egg freezing, fertility treatments, adoption, and more.ð In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!ð A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progressWe know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.
Salary : $245,100
