What are the responsibilities and job description for the Host position at Chimney Rock Inn?
Job Overview
We are seeking a friendly and organized Host to join our dynamic team. In this role, you will be the first point of contact for our guests, setting the tone for their dining experience. You will manage reservations, greet guests warmly, and ensure a smooth flow of service in our restaurant. The ideal candidate will possess excellent communication skills and a passion for providing outstanding customer service in a fast-paced environment.
Responsibilities
- Greet guests upon arrival with a warm and welcoming demeanor.
- Manage reservations and seating arrangements efficiently to optimize guest flow.
- Communicate wait times clearly to guests and provide updates as necessary.
- Assist in maintaining cleanliness and organization of the host stand and dining area.
- Collaborate with servers and kitchen staff to ensure timely service and guest satisfaction.
- Handle phone inquiries with professionalism, providing information about the menu, specials, and reservations.
- Utilize systems for managing reservations and guest information.
- Address guest concerns promptly and effectively, ensuring a positive dining experience.
Experience
- Previous experience in a restaurant or hospitality setting is preferred but not required.
- Familiarity with POS systems is a plus.
- Strong customer service skills with an emphasis on guest relations.
- Excellent phone etiquette and communication abilities.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A positive attitude and willingness to help others are essential traits for success in this role.
Join us as we create memorable dining experiences for our guests!
Job Type: Part-time
Pay: From $15.49 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- Day shift
- Evening shift
Ability to Commute:
- Bound Brook, NJ 08805 (Required)
Work Location: In person
Salary : $15
