What are the responsibilities and job description for the Barista position at Chinook Winds Casino Resort?
Position Summary
This role is responsible for preparing coffee kiosk beverages and food, operating cash register and receiving payment in a timely manner while displaying courteous guest service.
Essential Functions
- Greeting guests in a friendly manner and taking food and beverage orders
- Prepare and serve quality beverages, ranging from simple to elaborate ones
- Properly handle and maintain all equipment
- Respond to orders, questions, concerns and complaints in a polite and efficient manner
- Accurately handle cash, credit card and comp payments, following appropriate cash-handling policies and procedures
- Serve guests quickly and efficiently
- Demonstrate a thorough understanding of all the menu offerings
- Observe all relevant health and safety standards
- Performs all closing, cleaning and stocking responsibilities at the end of the shift
- Performs general upkeep and maintains setup in designated area of responsibility
- Maintains general appearance of coffee station and order area
- Perform all other duties as assigned by Food & Beverage Manager or Food & Beverage Director
Position Qualifications
WORKERS IN THIS POSITION MUST BE 18 YEARS OR OLDER
Competency Statements
Communication Skills- Ability to communicate effectively with others verbally.
Customer Oriented- Ability to take care of the guests’ needs while following company procedures.
Enthusiastic- Ability to bring energy to the performance of a task.
Interpersonal - Ability to get along well with a variety of personalities and individuals.
Knowledge of regulations governing food preparation and service
Education
High school diploma or GED preferred
Experience
Previous experience as a barista preferred
Computer Skills
Microsoft Office beginner level
Certificates & Licenses
Must obtain a Siletz Tribal Gaming License.
Must have OLCC temporary permit before the start date and obtain OLCC Permit within 45 days of the start date.
Must obtain a Food Handlers Permit within 30 days of start date.
Must obtain VIP (Visibly Intoxicated Person) Permit within 30 days of employment.
Other Requirements
Knowledge of regulations governing food preparation and service
Physical Demands
Stand Constantly
Walk Constantly
Sit Not Applicable
Handling/Fingering Constantly
Reach Outward Constantly
Reach Above Shoulder Occasionally
Climb Not Applicable
Crawl Occasionally
Squat or Kneel Occasionally
Bend Frequently
Lift/Carry
10 lbs or less Frequently
11-20 lbs Frequently
21-50 lbs Occasionally
51-100 lbs Occasionally
Over 100 lbs Not Applicable
Push/Pull
12 lbs or less Frequently
13-25 lbs Occasionally
26-40 lbs Occasionally
41-100 lbs Occasionally
Other Physical Requirements
Vision: Near and Far
Sense of Sound
Sense of Smell
Sense of Taste
Work Environment
Work will take place in a busy gaming environment with multiple distractions. The noise level in the work environment is usually moderate to loud. The environment is subject to smoke and the associated affects.
Working Conditions
Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period.