Promotions Manager

Job Type Full-timeDescriptionPosition SummaryResponsible for all aspects of casino promotions. Coordinates regularly with other department managers and senior executives to promote their respective areas. Works closely with the Entertainment and Player Development teams in providing first class special events.Essential FunctionsResponsible for all aspects of the promotional process (i.e., conception, plan, budget, execution, and review of post promotion analysis). Prepares monthly reports to include, pre and post promotion analysis on promotions, special events, tournaments, etc.Analyzes results of all casino promotions and suggests opportunities for improvement. Lead and manage multiple projects simultaneously setting own priorities to ensure timely completion.Responsible for the staffing, training and scheduling of Team Members.Responsible for preparing evaluations and recommending disciplinary actions when required. Accesses the player tracking system and makes edits to the system as necessary.Queries the player tracking database for specific Marketing / gaming information including guest demographics, comments, and needs.Assists with events to include ushering, setup, breakdown, and item distribution.Assists the Direct Marketing department as needed in verifying accounts, data integrity, and offers.Assists with proofing all direct mail and associated collateral for accuracy.Coordinates with Purchasing Department to obtain Promotional Prizes, which may include, but not be limited to, electronics, automobiles, and recreational vehicles.Participates in the planning and establishment of department goals and objectives.Responsible for the preparation and planning of the department budget, monitoring monthly P&Ls, and contributing to the overall annual fiscal objectives.Disseminate information about all casino promotions, including events, to appropriate departments.Ensure promotions and event programs are in compliance with CWCR polices, and procedures.Resolves guest inquiries and requests, including correspondence by phone, letter & emailOther duties as assigned. RequirementsPosition Qualifications WORKERS IN THIS POSITION MUST BE 21 YEARS OLD OR OLDER Competency StatementsAttitude- Ability to bring energy to the performance of a task. Has a positive attitude and enjoys working with people. Committed to customers and company. Believe in what you are doing projecting sincerity and credibility. Must be calm, courteous, patient, professional, tolerant and respectful.Organization- Possessing the trait of being organized for following a systematic method of performing a task. The ability to multi-task and set priorities and utilize the available time to organize and complete work within given deadlines.Communication and Comprehension- The ability to listen to and understand information and ideas presented through spoken words and sentences. The ability to speak clearly so others can understand you. The ability to read and understand information and ideas presented in writing. Using logic and reasoning to identify the strengths and weaknesses of alternative solution, conclusions or approaches to problems. EducationHigh School Diploma or GED.Four year college degree in Marketing, Business, or related field preferred.ExperienceFour years management / supervisory experienceTwo years of experience managing promotions and eventsTwo years working in a casino environment preferredExperience with the setup and reporting of promotional kiosks preferredExperience with the setup and reporting of Slot Tournament systems preferredComputer SkillsMicrosoft Office intermediate level or higher to include Word, Excel, Outlook, and Access.Oasis Player Rating System or other player tracking system experience preferred.Certificates & LicensesValid Driver's License.Must obtain a Siletz Tribal Gaming License.Other RequirementsThorough understanding of casino groups, reward and player ratings.Working experience with variable data through print and e-marketing preferred.Physical DemandsStand OccasionallyWalk OccasionallySit Constantly Handling / Fingering Constantly Reach Outward ConstantlyReach Above Shoulder OccasionallyClimb OccasionallyCrawl OccasionallySquat or Kneel OccasionallyBend OccasionallyLift / Carry10 lbs or less Frequently11-20 lbs Frequently21-50 lbs Occasionally51-100 lbs OccasionallyOver 100 lbs Not ApplicablePush / Pull12 lbs or less Frequently13-25 lbs Frequently26-40 lbs Occasionally41-100 lbs OccasionallyOther Physical RequirementsVision : Near and FarSense of SoundWork EnvironmentWork will take place in a small office environment with occasional exposure to a busy resort and gaming environment with multiple distractions. The noise level in the work environment is usually quiet to moderate. Occasionally the work environment will be in locations exposed to smoke and the associated affects. Working ConditionsConditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period.