Senior Analyst, Respectful Workplace Hotline

CULTIVATE A BETTER WORLD

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY

The Respectful Workplace Hotline Analyst (RWHA) is responsible for conducting timely and thorough investigations into employee concerns in a fair, unbiased, and consistent manner. This role is responsible for creating partnerships, providing analysis on workplace hotline trends, and problem-solve with respect to trends and circumstances that threaten Chipotle’s restaurant culture. The ideal candidate will bring extensive high-volume experience operating in a fast-paced environment.

WHAT YOU’LL DO

• Responsible for end-to-end investigations conducting in-depth interviews, gathering, and evaluating information, determining facts, delivering findings and recommendation to management in accordance with Chipotle Policy and Local, State, and Federal laws.
• Uses sound judgment, discretion and creative problem-solving approach when conducting investigations and ensure the timely resolution of complex employee related concerns including but not limited to; harassment, sexual harassment, discrimination, retaliation, workplace violence, child minor labor laws, and other violations of rules, regulations, policies, and procedures.
• Supports with the preparation of disciplinary documentation, when necessary.
• Maintains detailed and accurate accounts of investigations with timely memorialization of the notes and supporting documents into company case management system – AllVoices.
• Responsible to ensure consistent application of company policies and procedures.
• Advises operations on company policies and practices to sustain a positive work environment.
• Monthly meetings with key partners to analyze casework that identify trends and opportunities for proactive mitigation
• Develop strong relationships with key partners.
• Partner with Legal, as needed

WHAT YOU’LL BRING TO THE TABLE

• Bachelor’s Degree in HR or related discipline or equivalent job experience

• 3-5 years of high-volume employee relations experience supporting a multi-state, multi-unit organization 
• Ability to conduct thorough investigations, as well as use analytical skills to identify trends and recommend solutions that increase employee engagement and mitigate risk. 
• Must be able to uphold the highest level of confidentiality.
• Proficient in Microsoft Office, PowerPoint, AllVoices, Workday and Kronos
• Excellent oral and written communication skills
• Ability to build effective relationships with key stakeholders and peer partners. 
• Problem-solver with attention to detail and the ability to influence.
• Proficient in reading and writing reports.
• Demonstrates an independent work style and maintains a positive attitude. 
• Ability to work with highly confidential and sensitive information in a discrete manner.
• Knowledge of multi-state labor laws
• Spanish speaking a plus
• PHR/SPHR certified a plus

PAY TRANSPARENCY

A reasonable estimate of the current base salary range for this position is $63,000 - $117,000. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more.  Visit https://jobs.chipotle.com/benefits

WHO WE ARE

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com.

Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.  

Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.com if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.