What are the responsibilities and job description for the Customer Service Representatives/Retail Operations for Pop Up Events position at Chipton Ross Inc.?
Job Description
Job Description
Currently hiring RETAIL SALES / CUSTOMER SERVICE SPECIALISTS to represent our client at Pop-up shop events (trade shows, conferences, etc). Candidate will act as a Brand Activations Associate in support of the Events Team and host pop-up shops in various locations. Requires Sales, Marketing or strong Customer Service background as the role creates in-person connections with customers and stakeholders through Pop-up Shops and Events throughout the country. The successful candidate will be responsible for executing daily store operations, visual merchandising displays & marketing elements, and meeting or exceeding sales goals, all while delivering excellent customer service and marketing the company brand. Prefer experience in trade shows or events, prior sales experience within the retail industry, working as a brand ambassador or influencer. Must be open to traveling and be able to work flexible schedule when needed.
o The position requires extensive travel within the United States and the ability to work independently.
o Ability to connect with and maintain relationships with customers
o Ability to prioritize and execute against deadlines and adapt to a changing work environment
o Assists with the setup and breakdown at our Pop-up shops and events.
o Assists with processing freight and completing markdowns.
o Support store and company level strategies to reduce shrink; observe and monitor for signs of shrink and advise management of any unusual internal or external activity
o Understand and adhere to all company policies and procedures
o Partner with Brand Activation Lead and Brand Activation Coordinator to execute strategic action plans to meet or exceed goals.
o Counterpoint POS experience
o Previous military or commercial experience in quality and / or operations leadership position
o Experience with Microsoft Office Suite (Word, Outlook, PowerPoint, Excel)
REQUIRED EDUCATION
Accredited education / experience typically acquired through basic education (e.g. High School diploma / GED) and typically 4 or more years' related work experience or an equivalent combination of education and experience (e.g. vocational school / Associate 2 years' related work, Bachelor, etc.). Education must be accredited.
WORK HOURS :
FULL TIME / FIRST SHIFT; 8 : 30 AM - 4 : 30 PM
ADDITIONAL
The candidate selected to fill this assignment must successfully pass a credit check performed by the client.
TRAVEL
50% Domestic travel
