Proven writing and editing skills, with excellent attention to detail
Proven ability to adjust writing style and content according to audience needs, including clinicians / operators, technicians, and engineers
Proven skills with desktop publishing concepts and proficiency with commonly used publishing tools e.g., FrameMaker / Adobe Technical Communication Suite and Word
General knowledge of Technical Communication practices, techniques, and standards
Familiarity with production processes for print documents and web-based publications
Strong organizational, communication, and problem-solving skills
Effective Time Management : independently manage your time and resources to ensure that work is completed efficiently
POSITION RESPONSIBILITIES :
Creates, develops, writes, and edits operational and instructional documents to support the end-users of company products; ensures that documents conform to existing department style guidelines as well as quality assurance and regulatory standards
Collaborates cross-functionally to plan, research, develop, and prepare publication plans for each assigned project that describe the scope, content, and intended audience of required documents
Assists in providing accurate cost and schedule estimates and manages the development and production of documents within budget on schedule
Conducts interviews with technical staff and other functional groups to gather information for projects while managing the creation, review, update, and release of technical communication deliverables
Provides rough drafts, sketches, and other appropriate inputs required by department illustrators to create illustrations and artwork for final documents
Revises existing documents to support product changes
Learns unfamiliar technical communication tools quickly, and possesses an aptitude for documenting complex technologies
Works with appropriate Tech Comm team members to obtain translation and delivery schedule estimates and share them with project teams
Manages multiple projects simultaneously, prioritizes work appropriately to satisfy multiple project teams, and seeks assistance from Tech Comm colleagues as needed to resolve conflicting project demands
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