What are the responsibilities and job description for the Front Desk Coordinator position at Chiro Match Makers?
Front Desk Coordinator
Are you a friendly, organized, and detail-oriented professional who thrives in a fast-paced healthcare environment? As a Front Desk Coordinator, you’ll be the first point of contact for our patients, providing exceptional customer service while managing scheduling and financial workflows. You’ll interact with patients, insurance providers, and medical professionals to ensure a seamless experience.
We are looking for someone with a strong hospitality mindset, excellent organizational skills, and a proactive, can-do attitude. Our Front Desk Coordinators play a vital role in our mission to improve the lives of our patients and the community.
Who You Are
We believe in a culture of accountability, teamwork, and continuous improvement. The ideal candidate:
✅ Takes ownership of their responsibilities and follows through on commitments
✅ Looks for solutions instead of dwelling on problems
✅ Respects others and values clear, professional communication
✅ Takes initiative and acts with urgency
✅ Seeks coaching and feedback to grow professionally
✅ Demonstrates pride in their work and strives for excellence
✅ Shows genuine care for patients and colleagues
Key Responsibilities
- Answering phones and assisting patients with inquiries
- Scheduling appointments for new and returning patients
- Collecting copays and processing financial transactions
- Verifying insurance coverage and obtaining pre-authorizations
- Submitting insurance claims and following up as needed
Work Schedule
- Monday – Thursday: 9:00 AM – 6:00 PM
- Friday:
- 9:00 AM – 4:30 PM (if not working Saturday)
- 8:00 AM – 12:30 PM (if working Saturday)
- Alternating Saturdays: 6:30 AM – 10:00 AM
Requirements
✔ High school diploma
✔ Exceptional communication skills and a positive, can-do attitude
✔ Previous experience in a healthcare office (preferred but not required)
Compensation & Benefits
Pay: $20.00 - $30.00 per hour depending on experience, we will train you!
Full-time position with competitive benefits, including:
- Health, dental, and vision insurance
- Life insurance
- Paid time off
- Retirement plan
Work Location: In person
If you're ready to be part of a team that values excellence, accountability, and patient care, we’d love to hear from you! Apply today and take the next step in your career.
Salary : $20 - $30
