What are the responsibilities and job description for the Patient Care Coordinator position at Chiro Match Makers?
Job Title: Patient Care Coordinator
Location: Remote-Must Work Pacific Standard Hours
Pay: $18 - $24 per hour
⏳ Job Type: Full-time
Work Schedule:
Monday - Friday
⏰ 8:00 AM - 12:00 PM & 2:00 PM - 6:45 PM (Pacific Time)
30 - 40 hours per week
Who We Are:
We are a patient-centered, warm, and supportive practice specializing in Type 2 Diabetes, Thyroid Health, and Functional Medicine. Our team is dedicated to helping patients improve their health and well-being through compassionate care and one-on-one support.
If you love connecting with people, making a difference, and working in a close-knit team, we’d love to have you on board!
What You'll Do:
As a Patient Care Coordinator, you’ll play a vital role in ensuring an exceptional patient experience while providing essential administrative and care support.
Assist Patients: Guide patients through their care journey with professionalism and empathy.
Financial Support: Help patients apply for loans, discuss invoices & payments, and manage financial concerns.
Scheduling & Coordination: Manage appointments, schedule & reschedule with health coaches.
Administrative Tasks: Handle forms, paperwork, and office documentation.
Communication: Monitor and respond to calls, texts, and voicemails.
Sales & Ordering: Sell and order supplements, ensuring patients receive the products they need.
Testing & Follow-Ups: Order lab tests and follow up with patients as needed.
Technology & Virtual Support: Engage with patients via phone and Zoom, ensuring smooth virtual interactions.
All training will be provided! No prior experience in functional medicine is required—we’ll teach you everything you need to know.
What We’re Looking For:
✅ Detail-Oriented: High attention to detail, personal responsibility, and strong organizational skills.
✅ Adaptable: Thrives in a fast-paced environment and manages multiple responsibilities effectively.
✅ Problem-Solver: Able to work through challenges and find solutions proactively.
✅ Compassionate & Professional: Approaches patient care with empathy and professionalism.
✅ Strong Communicator: Excellent verbal and written communication skills; able to handle patient concerns with care.
✅ Reliable & Punctual: Meets deadlines and ensures timely task completion.
✅ Tech-Savvy: Comfortable with online scheduling systems, Zoom, and digital communication tools.
✅ Team Player: Works well with colleagues, offering support and adapting to office needs.
✅ Takes Ownership: Takes full responsibility for tasks and follows through with minimal oversight.
✅ Open to Feedback: Willing to accept and apply constructive criticism to improve performance.
Why Join Us?
✨ Be part of a caring, patient-focused team that values your contributions.
✨ Make a real impact by helping people improve their health and well-being.
✨ Enjoy a flexible remote work environment while working with a supportive team.
✨ Grow with us! We provide ongoing training and opportunities for career development.
Ready to make a difference? Apply today!
Salary : $18 - $24
