Chiropractic Assistant/Receptionist

Chiropractic Services, P.A. is now hiring for two part-time positions. This could also be one position based on availability. Part-time hours will include 3 days/week in the morning for approximately 4 hours/day between 8:30-12:30. Saturday morning hours from 8:30AM – 1:00 PM. Evening hours would be from approximately 3:00-6:00 or 7:00 PM Monday-Friday. There may also be the opportunity for additional hours based on office needs.

Experience is not necessary; we are willing to train the right person.

Bilingual English and Spanish is a plus but is not required

Chiropractic Assistant Job Description

Essential Duties and Responsibilities of a Chiropractic Assistant

· Greets patients and checks them in, confirming their insurance status, the ways in which they will pay, their medical histories, and any other relevant medical information.

· Takes some general diagnostic information including blood pressure, temperature, weight, and height and records this for the doctor’s use in the examination and treatment.

· Manages the practice’s schedule, makes appointments for patients, determines when the chiropractor is available and confirms appointments to make sure patients are on time.

· Collects and processes payments from patients.

· Controls the waiting room, attends to patient needs, and ensures the office runs on time.

· Distributes educational information to patients as instructed by the chiropractor.

· Maintains organized files on all patients.

· Abides by HIPAA laws regarding sharing of personal medical information.

· Attends to email correspondence.

· Answers the phones and addresses all patient questions and concerns, forwarding calls to the appropriate parties, when necessary.

· Keeps the office clean and presentable, doing spot cleaning throughout the day and thorough cleaning at the end of each business day.

· Explains the office policies to patients as needed.

· Processes patient authorizations for treatment and consultations.

· Collects imaging reports from various facilities and prepares medical records for copying requests.

· Follows Compliance rules and regulation against fraud and abuse.

· Maintains front office quality assurance.

· Serves as a role model for customer service and mentor support staff.

· Informs supervisors of operational problems.

· Handles a variety of matters including managed care, insurance, collections, operational and customer service issues.

Required Knowledge, Skills and Abilities

· Must be personable with a professional demeanor and able to exercise courtesy and tact with all patients.

· Must be follow HIPAA regulations and medical information sharing practices.

· Must be willing to undergo further training for performing particular therapy treatments and taking patient medical histories.

· Must be able to multitask.

· Must be organized.

· Must have the ability to work independently and as a team player.

· Must have strong communications skills and be able to relate to people from all walks of life.

· Must be proficient with technology with fast typing skills and ability to learn medical and insurance billing software programs.

· Must be a self-starter and able to work with minimal supervision the majority of the time.

· Must be willing to adapt to change.

· Must be able to prioritize workload while remaining flexible.

· Bilingual English and Spanish is a plus but is not required.

Work Environment

· The majority of time is spent at the front desk of the chiropractic office, with some hands on interaction throughout the day as well.

· Must be willing to interact with people on a constant basis.

· Sometimes busy, hectic, noisy or stressful with interruptions.

· Involves frequent telephone contact with patients.

· This is a full-time position with approximately 35 hours per week

Please email us your resume at Chiropracticservicespa@gmail.comor stop by the office and fill out an application in person.

Job Type: Part-time

Schedule:

• Evening shift
• Morning shift

Work Location: In person