Demo

Human Resources Assistant (Bilingual)

Chocolate Shoppe Ice Cream Company
Madison, WI Full Time
POSTED ON 4/8/2025
AVAILABLE BEFORE 5/7/2025
About Us

At Chocolate Shoppe Ice Cream Company, our mission is to create extraordinary ice cream as a means to build community and spread joy. Chocolate Shoppe Ice Cream is a family-owned and operated company that has been making super-premium ice cream in Madison, Wisconsin, and distributing to independent businesses across the country, since 1962. 

Our mission is driven by our core values:

  • Integrity: Demonstrating honesty, transparency, and ethical behavior in decisions.
  • Passion: Nurturing enthusiasm, dedication, and a shared strong work ethic among our team.
  • Connection: Intentionally working to be aware of, support, and lift others up around us.
  • Joy: A spared lightheartedness and playfulness that is rooted in an appreciation for and trust in each other.
  • Quality: Maintaining high standards in all aspects of our business to ensure safety and customer satisfaction.

If you’re someone who shares our enthusiasm for creating joy, connecting with others, and delivering excellence in every aspect of what you do, we’d love to have you join our team!

The Role

As a Bilingual Human Resources Assistant, you will play a key role in helping us bring our mission to life by supporting the day-to-day operations of the Human Resources department. This position provides an excellent opportunity for someone interested in pursuing a career in human resources while supporting the growth of a dynamic and growing local company!

Key Responsibilities:

  • Assist Department managers with translation of meetings, memos, SOP’s, interviews, etc. from English to Spanish
  • Assist with new employee onboarding to integrate new employees into the company culture and ensure a smooth transition
  • Assist with company work structure by updating job descriptions and org chart
  • Respond to employment verification requests
  • Assist with maintaining employee records, updating databases, and ensuring compliance with HR policies and regulations
  • Foster a positive work environment through employee engagement initiatives, team-building activities, and recognition programs
  • Provide general assistance to the HR team, including maintaining office supplies, filing, preparing reports, and handling day-to-day HR inquiries
  • Assist with reviewing and updating company policies, trainings, and handbook as needed


About You

We’re looking for individuals who:

  • Are at least 18 years of age
  • Are fluent in verbal and written communication in both English and Spanish
  • Are willing to learn and engage with problem solving
  • Are passionate about helping others
  • Have punctual, predictable, and reliable attendance
  • Are cooperative and able to take direction
  • Have excellent verbal and written communication skills
  • Are proficient in word processing, spreadsheets, and email
  • Have strong attention to detail and organizational skills

Previous experience in HR is a plus, but your attitude and alignment with our values matter most.


Think you might not check every box? Apply anyway! We’re eager to meet people that believe in our mission and can contribute to our team in a variety of ways. We’re dedicated to building a diverse and inclusive workplace, and looking for passionate individuals who align with our mission, not just perfect resumes.


Why Join Us?
  • Be part of a mission-driven team that’s making a positive impact
  • Free and discounted ice cream (because joy tastes better with a cone in hand!)
  • Work in a fun, supportive environment where your contributions are valued.
  • Hands-on experience in a growing HR department.
  • Opportunity to gain exposure to a variety of HR functions.
  • Following 60-day introductory period, comprehensive benefits package including Paid Time Off, Health, Dental, Vision Insurance, enrollment in Company paid Short-Term Disability and Life Insurance plans
  • Following 1-year of service: 401(K) Eligibility with up to 4% Safe Harbor Match per payroll, Parental Leave


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