What are the responsibilities and job description for the Oka Spa Receptionist position at Choctaw Nation?
Start Rate: $14.50/hour | Full-Time | Variable shift
Job Summary: The Spa Front Desk answers phone calls promptly, greet every guest in a welcoming manner, and assist guests with questions regarding spa services and products to ensure the “Choctaw Experience” for members and guests by maintaining the Choctaw Brand Standards. You will report to the Spa Supervisor.
Primary Tasks:
1. You will receive payments for goods and services and account for the money. Reconcile daily sales, deposits, and receipts, when applicable.
2. Submit all paperwork and financial reporting following Choctaw policy.
3. You will develop and maintains accurate department maintenance procedures and checklists through routine preventative repair.
4. Maintain a monthly inventory of supplies and products, when applicable.
5. You will become knowledgeable about the facility and its amenities to communicate with members or guests.
6. Greet each guest with a smile and direct eye contact.
7. You will assist members and guests by offering to make reservations, find directions, look up phone numbers.
8. Use time throughout shift by checking equipment, locker rooms, gift shop stocks, inventory. Ensure coverage when it’s necessary to leave the area.
9. You will inform co-worker(s) of important information at the end of the shift. Maintain and update staff communication book.
10. Inform facility manager of any member, guest, or facility issues.
11. Perform other duties as assigned.
Requirements:
- Efficient and able to handle a variety of tasks simultaneously.
- Excellent verbal and written skills.
- Enthusiastic, and motivational.
- Previous cash handling and customer service experience.
About the Choctaw Nation
The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.
Benefits
Free gym membership
Free access to employee health clinic
Free lunch for casino & resort associates
Earned wages access once per week for hourly Associates
Pet insurance
Paid vacation / sick time
Medical / Dental / Vision
401(K) with company match
College tuition reimbursement
Short-term disability, long-term disability, and family leave
Employee assistance program
Employee prescription program
CNO Paid Life Insurance
Teladoc
On Site Dental Clinics (Jet Dental)
On Site Mammogram Services
Free diabetes and hypertension monitoring benefit (Livongo)
Accolade- Concierge Benefits Program
Wellness Program that equals savings on health insurance cost (Virgin Pulse)
Maternity Care Program
(Benefits provided by the Choctaw Nation are based on employment classification)
CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions:
Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS
Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category.
Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates .
Salary : $15
