What are the responsibilities and job description for the Patient Relations Representative position at Choctaw Nation?
This is a temporary full-time position working M-F, 8am-4:30pm. The start rate for this position is $21 per hour. Weekly earned wage access is an option for this position.
Job Summary: As a Patient Relations Specialist, you will help resolve patient care issues and act as a liaison between the patient and outside agencies. You will report to the Supervisor.
Primary Tasks:
1. Update patient information in database.
2. Contact patient(s) and vendor(s) by phone, email, personal visit, and by other means of communication.
3. Contact health facilities to negotiate medical bills, discuss payment information, and order durable medical equipment.
4. Collaborate with patient and family to identify resources for patients that have minimal or no payer resource.
5. Assist patients navigate Indian Health Services resources.
6. Work with internal and external guests in a professional and courteous manner.
7. Adapt to changing duties, cross train on other roles, and multi-talk with ease.
8. You will perform other responsibilities as assigned by management.
Required Education and Experience:
High School Diploma or GED
Experience with Microsoft Office
Prepared to learn about the HIPAA and Joint Commission standards
Valid driver’s license
About the Choctaw NationThe Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.
BenefitsFree gym membership
Free access to employee health clinic
Free lunch for casino & resort associates
Earned wages access once per week for hourly Associates
Pet insurance
Paid vacation / sick time
Medical / Dental / Vision
401(K) with company match
College tuition reimbursement
Short-term disability, long-term disability, and family leave
Employee assistance program
Employee prescription program
CNO Paid Life Insurance
Teladoc
On Site Dental Clinics (Jet Dental)
On Site Mammogram Services
Free diabetes and hypertension monitoring benefit (Livongo)
Accolade- Concierge Benefits Program
Wellness Program that equals savings on health insurance cost (Virgin Pulse)
Maternity Care Program
(Benefits provided by the Choctaw Nation are based on employment classification)
CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions:Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS
Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category.
Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates .
#LI-onsite
Salary : $21
