CUSTODIAL SUPERVISOR - CASINO PORTERS - SS (FT/VARIES)

SUMMARY :

Responsible for implementing and ensuring all Casino Porter operations on assigned shift are in accordance with Company Policies and Procedures and high standard levels.

Pearl River Resort Associates are required, on a continual basis to...

Adhere to any and all company and departmental policies, practices and procedures.

Contribute to a safe work environment, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution.

Maintain a professional departmental, company and community reputation.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following :

• Ensure the overall cleanliness and general appearance of all assigned areas located in the casino areas, rest rooms, and other public areas of the resort
• Ensures that all cleaning materials, chemicals, and equipment are used in accordance with manufacturer's instructions.
• Maintains strict adherence that all OSHA Safety rules and regulations are followed.
• Responsible for the supervision and coordination of Casino Porter staff activities throughout the resort ensuring approved standards of cleanliness is displayed.
• Makes recommendations and suggestions to hire, promote, evaluate, reward, discipline and discharge of all casino floor associates.
• Responsible for inspecting equipment and advising management of repairs and replacements necessary in assigned areas and is accountable for cleanliness and overall condition of the public areas, restrooms and offices.
• Responsible for training of all new hires.
• Leads by setting a positive example to all employees.
• Adheres to performance standards, company policies and procedures, as they relate to the department.
• Responsible for maintaining a consistent, regular attendance record.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

SUPERVISORY RESPONSIBILITIES :

Directly supervises the daily activities of all Casino Porters on assigned shift.

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining Associates; addressing complaints and resolving problems.

QUALIFICATION REQUIREMENTS :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

AGE and GAMING :

21 years of age or above

Gaming property - Must be able to obtain and maintain a gaming license issued by the Choctaw Gaming Commission.

EDUCATION and / or EXPERIENCE :

High School diploma or GED is preferred. Associates degree (AA) from a two-year college or technical school or six months to one year related experience; or equivalent combination of education and experience is required.

SPECIAL QUALIFICATIONS :

Must understand and be efficient in cleaning procedures for carpet care, marble care, and hardwood care.

LANGUAGE SKILLS :

Ability to read and comprehend simple instructions and correspondence. Ability to write basic instructions and correspondence. Ability to effectively present information in one-on-one and small group situations.

REASONING ABILITY :

Ability to apply commonsense reasoning to a variety of situations.

PHYSICAL DEMANDS :

The physical demands described here are representative of those that must be met by the Associate to successfully perform the essential functions of this job.

Essential responsibilities include moderate to heavy physical ability such as lift or maneuver at least fifty (50) pounds and standing / walking 90% of the shift. Perform position responsibilities and / or essential functions on slippery or wet surfaces. Work with hazardous chemicals while wearing latex, vinyl, or rubber gloves. Extensive bending, stooping and stretching of arms during assigned shift.

WORK ENVIRONMENT :

The work environment characteristics described here are representative of those an Associate encounters while performing the essential functions of this job.

The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases too loud. When on the casino floor or other designated areas may be subjected to tobacco smoke.

Due to the unpredictable nature of the hospitality / entertainment industry, Associates must be able to work varying schedules to reflect the business needs of the property.