What are the responsibilities and job description for the Client Solutions Expert position at Choice Bank?
Client Services Specialist
As a Client Services Specialist at Choice Bank, you will be responsible for providing exceptional customer service and responding to the immediate needs of our clients in a professional and timely manner.
You will complete daily routine tasks, process banking transactions, and follow bank procedures regarding safeguarding of bank currency. Additionally, you will maintain a working knowledge of our systems, products, services, policies, and procedures to recommend products or services that benefit our customers.
- Complete daily routine tasks, including but not limited to, night drop, mail deposits, incoming/outgoing mail, vault balancing, foreign item processing, and end-of-day tasks.
- Process a variety of banking transactions, including check cashing, withdrawals, deposits, loan payments, monetary instruments, credit verifications, and assisting clients in entering safe deposit boxes.
- Follow bank procedures regarding safeguarding of bank currency, including drawer, vault, coin, and dual control responsibilities for vault buys/sells and ATM/armored truck shipments.
