What are the responsibilities and job description for the HVAC Service Authorization Technician position at Choice Home Warranty?
Appliance, Electrician, HVAC & Plumbing TechniciansChoice Home Warranty is looking for technicians from various specialties. If you are a technician with a background in Electrical, Plumbing, HVAC and Appliance repair, this is a great opportunity for you. We will consider a wide range of skill levels from recent graduate to master level technician.Perks of being a Technician with Choice Home Warranty : Get out of the cold / heat. Get off your feet. No physical wear and tear. Guaranteed 40 Hour work week. Steady paycheck every 2 weeks HOURS WILL BE 12 : 30p.m. - 9 p.m. after two weeks of training on 1st shift No on call, no travel Casual work environment Flexible shifts Career Advancement Medical benefits Paid VacationHours of Operations : Mon-Fri 8AM-9PM Sat / Sun : 9AM-9 : 00 PMLocation : Edison, NJ Technician Job Responsibilities Communicates warranty contract verbiage confidently and accurately to service providers. Examines the warranty contract and works together with the service provider to determine if a service request and / or items being serviced are covered by the warranty contract. Provides information to the customer regarding a determination of coverage for an item failure Ensures that repair costs fall within pricing guidelines. Communicates vendor - repair professional issues (including pricing, service, industry and trade trends, etc.) to the vendor relations Team. Educates service providers on Choice Home Warranty service expectations.Technician Job Requirements : High school diploma or general education degree (GED) required. 1-2 years of trade experience in electrical, plumbing, HVAC, Appliance repair required, will strongly consider entry level candidates who have graduated from a Technical School. Excellent problem-solving and decision-making abilities. Strong attention to detail. Outstanding written / verbal communication skills / data entry skills. Ability to work in a fast paced environment.NO STAFFING AGENICES PLEASE!! Choice Home Warranty plans offer comprehensive protection against the high cost of repair or replacement of properly maintained major systems and appliances. A policyholder calls our claims center. Homeowners can make a Claim 24 Hours a Day, 7 Days a week with Choice Home Warranty Choice Home Warranty is a top rated home warranty company that provides hassle-free coverage that protects against unexpected home appliance repairs.