What are the responsibilities and job description for the Sales Manager position at Choice Hotels International?
The always sunny Radisson Hotel Phoenix Airport is looking for their next sales leader to join this incredible team!
As the next Sales Manag er, you will be primarily responsible for ensuring that revenue goals are achieved or exceeded by proactively prospecting, closing and facilitating sales business opportunities
Key Responsibilities
- Achieves market share and revenue goals by working with the Director of Sales (Marketing) / Director of Catering (Convention Services) on individual and team goals within assigned market segments
- Prepares proposals and contracts that are geared to maximize profit while satisfying client needs
- Responds to Request For Proposals (RFPs) as they relate to customer inquiries in alignment with brand standards
- Communicates booked and assigned clients' requests to all departments in an effective and timely manner via group resume(s) and details Banquet Event Orders (BEOs)
- Solicits files on a timely basis to confirm business
- Uses outside sales calls, prospecting, hotels tours and hosting of clients to solicit new business
- Delivers and sells hotel’s features and benefits to meet clients' needs
- Contacts in-house customers to retain and grow existing business, repeat bookings or referrals to other Radisson Hotels
- Reviews individual goals on a weekly basis; recommends and takes appropriate actions to achieve objectives in key result areas
- Ability to pivot in both markets and team role pending changing economic and team dynamics
- Ensures maximum occupancy, daily, by performing follow-ups on progress of groups booked with events services team and meeting planners
- Ensure all materials used are in accordance with brand standards
- Potential travel to trade shows and customer events, representing RHGA and your hotel within company expectations
- Participates in the development and implementation of business strategies for the hotel which are aligned with Radisson’s overall mission, vision values and strategies
- Develops and implements strategies for achieving individual sales goals
- Maintains proper flow of information to sales team, reviews sales work file of assigned accounts
- Assists with the completion of monthly booking report(s)
- Prepares reports and forecasts as necessary to improve management decision making and critical evaluation of work activities
Creates 100% guest satisfaction by providing the Radisson experience thro
ughperformance that demonstrates the standards of, genuine hospitality and exceeding guest expectations.
Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guests
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Requirements / Skills
Physical Demands
