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Strategy & Transformation Senior Manager

Choice Hotels International
Bethesda, MD Full Time
POSTED ON 3/15/2025
AVAILABLE BEFORE 4/12/2025
Who are we looking for?

Choice Hotels, one of the world’s largest lodging franchisors, has an exciting new opportunity for a Senior Manager within our Strategy & Transformation organization. The Strategy and Transformation team’s mission is to drive Choice’s long-term growth by defining the best path forward, aligning the organization around key strategic decisions, and ensuring the successful execution of cross-functional initiatives.

The Senior Manager, Strategy & Transformation will be responsible for leading Choice’s largest Segment and Center of Excellence (COE) initiatives, ensuring seamless execution through structured project management, stakeholder coordination, and analytical insights. This position is a unique opportunity to lead our company’s most critical strategic initiatives, and to partner with senior leadership in positioning Choice Hotels for future growth.

The Senior Manager will act as a trusted advisor to leadership, helping to shape business decisions and guide areas of focus for the company. This role requires a structured problem solver who can translate strategic objectives into actionable plans, facilitate cross-functional collaboration, and drive accountability for outcomes. The ideal candidate will have a strong ability to manage multiple priorities, influence at all levels of the organization, and develop and deliver high-impact executive presentations to inform decision-making.

We invite you to apply today for our Strategy & Transformation Senior Manager role today and #MakeItYourChoice.

Your Responsibilities

  • Strategic Project Leadership & Execution (40%)
    • Lead Segment and COE transformation initiatives, driving impactful outcomes that align with overall business priorities.
    • Develop and manage project plans, timelines, and milestones to drive alignment, execution and accountability.
    • Identify and mitigate risks, proactively resolving challenges to ensure successful implementation.
    • Communicate progress against the initiative execution plans to senior leadership.
    • Ensure initiatives are scalable, operationally feasible, and deliver measurable business impact.

  • Change Management, Operational Excellence & Cross-Functional Coordination (30%)
    • Drive organizational change efforts, ensuring teams effectively adopt new processes, tools, and ways of working.
    • Partner with stakeholders to identify operational inefficiencies and implement process improvements.
    • Act as a champion for continuous improvement, ensuring strategic initiatives lead to long-term operational success.
    • Facilitate discussions and foster collaboration across segments, COEs, and key business functions to drive initiatives forward, providing clarity on goals and responsibilities.

  • Executive-Level Presentations & Stakeholder Engagement (20%)
    • Develop high-impact executive presentations and reports that communicate progress, insights, and recommendations.
    • Present to senior leadership, including C-suite executives, ensuring clarity, impact, and strategic alignment on initiatives.
    • Act as a connector across teams to ensure alignment and engage stakeholders at all levels.

  • Analytical Insights & Performance Tracking (10%)
    • Use data and analytics to assess initiative performance, measure impact, and drive continuous improvement.
    • Develop dashboards and reporting mechanisms to track key business metrics.
    • Provide strategic insights that help refine initiatives and inform leadership decisions.
Your Experience, Skills & Competencies

  • 6 years of experience in strategy, finance, project management, consulting, or transformation roles, ideally within the hospitality or service industry.
  • Bachelor’s degree in a related field (e.g., Business, Finance, Economics, or Hospitality Management) required; MBA or relevant Master's degree preferred.
  • Proven ability to lead cross-functional initiatives and collaborate with teams to ensure alignment with business objectives and stakeholder expectations.
  • Expertise in change management and operational excellence, with experience driving adoption of new processes and tools.
  • Exceptional communication and presentation skills, especially in preparing and delivering executive-level content.
  • Proven project management skills, able to manage multiple initiatives from concept to execution while ensuring alignment and meeting deadlines.
  • Strong ability to influence decisions, drive results, and deliver measurable outcomes through data and strategic thinking.
  • Experience building organizational alignment and fostering collaboration across functions to work toward shared goals.
  • Comfortable navigating ambiguity and adapting to shifting priorities to make informed decisions in evolving situations.
  • Proficiency in data analysis tools (Excel, Tableau, etc.) and project management tools (e.g., Asana, Smartsheet, or similar platforms).
  • Strong financial acumen, with experience analyzing business performance, evaluating investment opportunities, or supporting financial decision-making.
  • Committed to data integrity and process definition.
  • Embraces a growth mindset while prioritizing inclusion, diversity, and belonging in every action.

Your Team

This position reports to the Director, Strategy & Transformation. While this role does not have direct reports, it works closely with teams across the organization, including Segment leaders, Centers of Excellence, and senior stakeholders, to drive key initiatives forward.

Your Work Location

As our Strategy & Transformation Senior Manager you will be based in our beautiful, state-of-the-art worldwide corporate headquarters in North Bethesda, MD. Less than 15 miles from Washington, DC, we’re located one block away from the North Bethesda Metro station, with service on the Red Line and the MARC Brunswick line, easy access to I-270, and plenty of free parking provided by Choice Hotels.

Salary Range

The salary range for this position is $130,000 to $170,000 annually. In addition to the annual salary, this role is eligible for an annual bonus based on the terms of Choice's Management Incentive Plan (MIP),

The pay range listed is for this position and is what Choice Hotels reasonably expects to pay. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:

  • Competitive compensation and benefits, including medical, dental, and vision coverage
  • Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
  • Financial benefits for retirement and health savings
  • Employee recognition programs
  • Discounts at Choice hotels worldwide

About Choice

Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. With nearly 7,500 hotels, representing nearly 630,000 rooms, in 46 countries and territories, with a range of high-quality lodging options from limited service to full-service hotels in the upper upscale, upper mid-scale, midscale, extended-stay, and economy segments. We’re the hotel company for those who choose to bet on themselves – the underdog, the dreamer, the entrepreneur – because that’s who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today – for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, MD and St. Louis Park, MN as well as our technology center in Scottsdale, AZ, and through our associates around the globe, every voice is heard, and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our more than 18,000 franchise owners, which propels us forward – giving our work at Choice a purpose larger than our business.

  • PLEASE NOTE: This role is not eligible for sponsorship ***

Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity.

Salary : $130,000 - $170,000

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