What are the responsibilities and job description for the Restaurant Server position at Choice Hotels?
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit
www.choicehotels.com
.
The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.
Position SummaryThe role of the AM Server is to create 100% Guest Satisfaction by serving lounge customers in a prompt and efficient manner
The Restaurant Server is responsible for creating 100% guest satisfaction by providing food and beverage service to restaurant guests.
SHIFT:
Full Time: 30-40 hours per week | AM Shifts | Day Varies
WHAT WE OFFER:
Our quirky group offers a break from the repetition, with no two days that are ever the same. We are pleased to offer:
1st Day
- Employee Hotel Discount Rate
- Friends and Family Hotel Discount Rate
- Free Daily Meal
1st of the Month following 30 days:
- Full benefits package to our full-time employees, including health, dental, vision, short & long term disability, auto insurance, and so much more!
- Employer paid Accident insurance and HSA contribution
- 401(k) Retirement Plan
90 Days:
- Paid Vacation and Sick Time
- 8 Paid Holidays
- Paid Bereavement
1 Year:
- Paid Floating Holidays
RESPONSIBILITIES:
- Provides food and beverage service to guests in the restaurant and has comprehensive understanding of menu choices
- Prepares order for presentation to guest
- Cleans and prepares tables for guest use
- Sets up beverage stations for appropriate shift by brewing coffee and setting out condiments, as appropriate
REQUIREMENTS:
- Ability to work with POS system and accurately handle cash and guest credit cards
- Minimum one year restaurant serving experience, preferably in an upscale high volume environment
- Must be 18 years, or older for alcohol service
- Excellent customer service and verbal communication skills
- Ability to prioritize tasks and anticipate customer demands
- Highly organized – demonstrate ability to proactively prioritize needs, put first things first, and effectively manage resources and time
- Willing to work a flexible schedule including weekends and holidays
PHYSICAL DEMANDS:
- Ability to lift up to 25 pounds on a regular basis, and up to 75 pounds occasionally
- Ability to stand for extended periods of time, constantly
- Ability to stand for extended periods of time
Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.
In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.
