What are the responsibilities and job description for the Claims: Customer Service Representative position at Choice Medical Group?
Job Overview
We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. The ideal candidate will play a crucial role in providing exceptional service to our clients while managing various administrative tasks. This position requires strong organizational skills and a solid understanding of medical documentation and insurance processes.
Responsibilities
· Must have effective communication, facilitation, interpersonal and professional diplomacy skills.
· Strong attention to detail with ability to manage multiple priorities while meeting deadlines.
· Able to Problem-solve, negotiate and demonstrate independent decision-making.
· Strong communication skills in both oral and written form.
· Positive attitude and takes a team approach to management.
· Maintain strong skills in diplomacy, professionalism and trustworthiness.
· Familiarity with Microsoft applications, which include the ability to learn new computer systems and applications.
· Ability to manage multiple priorities and projects.
· Detail oriented with desire for producing work with 100% accuracy.
· Excellent analytical and problem-solving skills.
Requirements
· Minimum two (2) years in Customer Service experience
· Be comfortable working in a fast-paced environment, quick learner and be computer savvy
· Demonstrated interpersonal skills.
· Excellent verbal and written communication skills.
· Preferred knowledge of Medicare and Commercial claims rules and regulations
If you are passionate about providing outstanding customer service in a dynamic healthcare setting, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $17.00 - $22.10 per hour
Benefits:
- 401(k) 4% Match
- Employee assistance program
Schedule:
- 8 hour shift
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $17 - $22
