What are the responsibilities and job description for the Dental Front Office Team Member position at Choice One Dental Care of Cartersville?
Job Description
Job Description
We can't wait to meet our next ROCK STAR FRONT OFFICE TEAM MEMBER!
As a Practice Front Office Team Member, you will be responsible for performing a variety of patient facing, general front office duties. Additionally, you will ensure a positive patient experience by providing excellent customer service, maintaining a welcoming environment, and effectively communicating with patients and team members. B ilingual (Spanish / English) strongly preferred to better serve our patient community.
Key Responsibilities
- Greet and check in patients with professionalism and warmth
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify insurance benefits and assist patients with understanding their coverage
- Present treatment plans and discuss financial options with patients
- Accurately collect payments and post transactions to patient accounts
- Coordinate with clinical team members to ensure smooth patient flow
- Assist with other administrative tasks as needed
Minimum Eligibility Requirements
Preferred Education and Experience
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