What are the responsibilities and job description for the Customer Service Representative Job Opportunity position at ChoiceOne Bank?
Job Description
As a Customer Service Representative at ChoiceOne Bank, you will play a critical role in delivering exceptional customer experiences and growing sales revenue. Your primary responsibility will be to build relationships with customers, recommend banking products, and process transactions.
Key Accountabilities:
- Establish trust with customers by providing personalized service
- Identify and recommend banking products that meet customers' needs
- Process transactions accurately and efficiently
- Meet or exceed sales targets through a disciplined sales approach
Requirements and Competencies
To succeed in this role, you should possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment. A high school diploma or equivalent is required, and a minimum of six months' cash handling experience is preferred. Experience in customer service, retail sales, or a related field is an asset.
